Technical Operator - Dallas

Fever; Dallas (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Fever is seeking a Technical Operator in Dallas to ensure the smooth execution of live experiences. This role involves managing technical equipment, providing exceptional customer service, and working alongside management to enhance guest experiences. Ideal candidates possess knowledge of entertainment technology and strong problem-solving skills. Join Fever in revolutionizing the future of culture and entertainment!

Qualifications

• Knowledge of general live entertainment equipment.
• Strong customer service skills and ability to problem-solve.
• Effective communication skills in both verbal and written form.

Responsibilities

• Manage the technical operations of the experience.
• Monitor participants to ensure safety and guest experience.
• Perform troubleshooting and emergency repairs on equipment.

Skills

Communication

Problem-solving

Planning

Customer Service

Physical Stamina

Job description

Join to apply for the Technical Operator - Dallas role at Fever

4 days ago Be among the first 25 applicants

Join to apply for the Technical Operator - Dallas role at Fever

Hey there!

We’re Fever, the world’s leading tech platform for culture and live entertainment,

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience?

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

About The Role

The Experience Technical Operator role is pivotal to the successful delivery of our experiences in Dallas. You will be the main point of contact for the technical production of the experience, always ensuring world class delivery and exceptional customer service.

Based in Dallas, the Experience Technical Lead will report directly to the General Manager as well as the Fever team and production partners.

The Technical Operator will manage the technical operations of the experience, ensuring the experience and its programs run smoothly and that any troubleshooting is taken care of in a prompt and professional manner, according to procedures set out by the Global Team and Production Partners. We’re looking for someone who is level-headed and a quick learner, who can roll their sleeves up and dive into learning the experience’s inner workings and support management with technical knowledge to make the experience the best it can be for our guests and staff.

LOCATION AND ESTIMATED START DATE:

April 2025 & Dallas (Texas)

GENERAL RESPONSIBILITIES:

• Develop a thorough knowledge of experience equipment and proprietary programs and systems, in order to operate, make technical decisions and troubleshooting
• Ensure all experience programs and systems are checked and prepared for each day of operations
• Operate experience programs and systems throughout each day’s sessions
• Monitor participants to ensure their safety and best guest experience
• Ensure all programs and systems are properly shut down at the end of each day of operations
• Deal with any emergency repairs and fixes to equipment and coordinate/communicate with management and proper teams when necessary
• Maintain a safe working environment at all times, by adhering to all established safety policies and procedures, rules and regulations; participate in all required safety classes.
  
  

SKILLS & REQUIREMENTS:

• Knowledge of general live entertainment equipment, ex. lighting, audio, video, SFX, RFID systems, VR
• Ability to communicate effectively and persuasively in oral and written communication
• Excellent planning and organizational skills; ability to manage multiple priorities simultaneously to ensure work is completed in a timely and productive manner
• Strong communication and customer service skills
• Ability to problem-solve and think quickly on your feet.
• Must have knowledge in Google platforms
• Ability to stand for extended periods of time
• Ability to maintain focus on experience screens and systems for extended periods of time
• Moderate level of physical ability is required
• Reliable transportation and ability to arrive on time for scheduled shifts
• Flexible schedule (evenings, weekends, and holidays may be required).
• Staff encouraged to have knowledge and a certain passion for the brand
• Strong commitment to equity, diversity, inclusion and accessibility; with the ability and commitment to work with diverse groups in terms of gender expression, race, sexual orientation, religion, ability, age, class and immigrant status
• Live events and/or theme park experience is a plus!
  
  

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Software Development

Referrals increase your chances of interviewing at Fever by 2x

Sign in to set job alerts for “Technical Operator” roles.

Junior Operator - Renewable Energy Operations Center

Computer Operator I- Information Technology Services (Civil Services)

Production - Technical Sub Contractor #104200156

Production Assembly - 3rd shift (10p-6a)

Production Automation Operator - 1st Shift

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.