Technical Operative

Controlled Environments Company (CEC); Chandler (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

Controlled Environments Company (CEC) is hiring a Technical Operative to oversee the installation and maintenance of vending machines and smart cabinets. This role demands strong technical expertise and problem-solving skills to ensure reliable operations.

The ideal candidate is flexible, detail-oriented, and adept at using software systems like SAP. The position is based in Chandler, Arizona, and offers opportunities for professional development within a supportive team environment.

Qualifications

• Flexible, reliable, and hard-working with a positive attitude.
• Ability to diagnose issues quickly and implement effective solutions.
• Comfortable working in environments requiring physical effort.

Responsibilities

• Install, maintain, and repair vending machines and smart cabinets.
• Conduct troubleshooting and replace faulty components as needed.
• Provide excellent customer service and manage inventory.

Skills

Problem solving aptitude

Strong understanding of electrical, mechanical, and network systems

Attention to detail

Tech savvy

Good interpersonal skills

Tools

SAP

Microsoft Projects

Teamwork

Job description

Overview

Technical Operative Job Profile

Controlled Environments Company (CEC) is a single source supplier and solutions provider to customers operating in critically clean and controlled environments. Established in 1996, the company supports some of the world’s largest multinational manufacturers across the microelectronics, semiconductor, pharmaceutical, life science, and medical device industries.

Job Purpose

The Technical Operative is responsible for the installation, maintenance, and repair of vending machines and smart cabinets to ensure they operate efficiently and reliably. The role requires a combination of technical expertise, problem-solving skills, and a commitment to delivering excellent service to support uninterrupted operations.

Responsibilities

• Electrical & mechanical troubleshooting and fix where appropriate.
• Diagnose and resolve technical issues promptly, including hardware malfunctions and software errors.
• Replace or repair faulty components to restore full functionality.
• Conduct regular servicing and inspections to prevent breakdowns and ensure machines are operating efficiently.
• Maintain a detailed maintenance schedule and service logs for each machine.
• Install and movement of equipment as required.
• Maintain an inventory of spare parts and tools required for repairs and maintenance.
• Goods receiving to include checking, counting and organisation of stock.
• Picking and packing customer orders to agreed timeframes and order turnaround times.
• Delivery of items to points of use when required.
• Stock checks and cycle counting of products with proactive approach to maintaining stock accuracy.
• Work with a series of computerised systems.
• Manage project deliverables and tasks to completion within specified timeframes.

Skills & Experience

• Flexible, reliable, hardworking with a positive attitude and strong work ethic.
• Ability to use own initiative.
• Excellent attention to detail required.
• Problem solving aptitude.
• Strong understanding of electrical, mechanical, and network systems.
• Ability to diagnose issues quickly and implement effective solutions.
• Comfortable working in environments that require standing, bending, and lifting equipment.
• Strong technical ability a distinct advantage.
• Clear and concise in explaining technical concepts to non-technical personnel.
• Tech savvy individual with previous experience using software systems e.g. SAP, Microsoft Projects, Teamwork, etc.
• Good interpersonal skills with ability to deliver a high level of customer service.
• Flexible to take on additional duties as required.
• Ability to work under pressure in a fast-paced environment.
• Ability to prioritize and complete tasks efficiently within deadlines.