Technical Operations Supervisor

AV Concepts; Tempe (AZ); Hybrid; USD 60,000 - 86,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision

Career advancement

Collaborative team environment

Job summary

AV Concepts is a full-service event production company with a long history in corporate, association, trade show, exhibit, staging and properties. The Technical Operations Supervisor role blends advanced technician duties with operations and logistics, supporting daily AV operations across venues while actively contributing to event execution.

This hybrid position involves coordinating event logistics, technician assignments, and planning, while maintaining hands-on technical involvement in

Qualifications

• 3+ years experience in audiovisual event production.
• Strong knowledge across audio, video, lighting, and meeting room systems.
• Reliability, communication, organizational and leadership skills.
• Access to reliable transport to travel between venues.
• Ability to work flexible hours including early mornings, evenings, weekends, and holidays.
• Footwear meeting ASTM F2413 standards.

Responsibilities

• Assist DET’s in coordinating daily AV operations within assigned venues.
• Review event orders and assist in preparing crew pull-sheets, equipment logistics and labor planning.
• Coordinate event logistics including load-in, setup schedules, and strike timing.
• Serve as a lead technician on events as required.
• Oversee equipment setup and ensure events are executed according to plan.
• Support troubleshooting and technical problem solving during events.
• Serve as a technical liaison between AV Concepts, venue staff, and clients.
• Participate in pre-event planning meetings and venue meetings as required.
• Ensure client needs and event requirements are clearly communicated to technicians.
• Review and adjust orders ensuring accuracy in order logistics timing, correct equipment and labor assignments.
• Provide guidance and direction to technicians during events.
• Assist with onboarding, training and mentorship of technicians.
• Models and reinforces a positive working environment centered around company values.

Skills

AV event production

Team leadership

Operational coordination

Communication

Reliability

Tools

IntelliEvent/Lightning

Job description

About Us:

AV Concepts is a full service event production company with a long history in corporate, association, trade show, exhibit, staging and properties.

The Role:

The Technical Operations Supervisor is a hybrid role that combines advanced technician responsibilities with operational and logistics duties. This position supports property DET’s in managing the day-to-day AV operation at assigned venues while continuing to actively support event execution. This role helps coordinate event logistics, technician assignments, and operational planning while maintaining hands-on technical involvement in events.

Requirements:

• 3+ years experience in audiovisual event production
• Strong technical knowledge across audio, video, lighting, and meeting room systems
• Reliability, communication, organizational and leadership skills
• Access to reliable transport to travel between assigned venues as required to perform work at multiple venues
• Ability to work flexible hours including early mornings, evenings, weekends, and holidays based on event schedules
• Footwear meeting ASTM F2413 standards

Key Responsibilities:

Operational Coordination

• Assist DET’s in coordinating daily AV operations within assigned venues.
• Review event orders and assist in preparing crew pull-sheets, equipment logistics and labor planning.
• Coordinate event logistics including load-in, setup schedules, and strike timing.

Event Execution

• Serve as a lead technician on events as required.
• Oversee equipment setup and ensure events are executed according to plan.
• Support troubleshooting and technical problem solving during events.

Client & Venue Coordination

• Serve as a technical liaison between AV Concepts, venue staff, and clients.
• Participate in pre-event planning meetings and venue meetings as required.
• Ensure client needs and event requirements are clearly communicated to technicians.

Systems & Documentation

• Review and adjust orders ensuring accuracy in order logistics timing, correct equipment and labor assignments.

Training / Staff Development

• Provide guidance and direction to technicians during events.
• Assist with onboarding, training and mentorship of technicians.
• Models and reinforces a positive working environment centered around company values.

Bonus Points:

• Knowledge of IntelliEvent/Lightning and order writing process is beneficial

Perks:

• Competative salary
• Medical, dental, and vision
• Opportunity for career advancement
• Collaborative team environment that values multiple perspectives and fresh thinking