Technical Operations Supervisor

Vyve Broadband; Hendersonville (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with Company Match

Wellness Rewards

Pet insurance

Legal assistance

Free telemedicine & virtual counseling

Leadership development

Job summary

Vyve Broadband is seeking a capable Technical Operations Supervisor to lead and develop a team of field technicians. You will play a critical role in troubleshooting and resolving system issues, overseeing operations and budgets, and ensuring compliance with FCC standards. The ideal candidate has at least 5 years of supervisory experience in cable or broadband.

The position also involves building strong community relationships and fostering a culture of safety and growth. Enjoy comprehensive benefits, including 401(k) with company match and wellness rewards.

Qualifications

• 5+ years of supervisory experience in cable, broadband, or a related field.
• Strong technical knowledge of system operations and evolving technologies.
• Ability to lift 75 lbs. and work in the field as needed.

Responsibilities

• Lead and develop field technicians to deliver exceptional service.
• Troubleshoot and resolve system issues, ensuring top-quality performance.
• Oversee daily operations, budgets, and compliance with FCC standards.
• Build strong relationships with local communities and authorities.
• Foster a culture of safety and growth.

Skills

Supervisory experience

Technical knowledge of system operations

Hands-on leadership

Problem-solving skills

Job description

Technical Operations Supervisor

Join Vyve Broadband — where your leadership keeps communities connected. We deliver high‑speed internet, fiber, TV, and voice services to non‑urban markets in 16 states.

What you’ll do

• Lead and develop field technicians to deliver exceptional service
• Troubleshoot and resolve system issues, ensuring top‑quality performance
• Oversee daily operations, budgets, and compliance with FCC standards
• Build strong relationships with local communities and authorities
• Foster a culture of safety and growth

What we’re looking for

• 5+ years of supervisory experience in cable, broadband, or a related field
• Strong technical knowledge of system operations and evolving technologies
• Hands‑on leadership style and problem‑solving skills
• Ability to lift 75 lbs. and work in the field as needed

Benefits

• Comprehensive Benefits – Multiple medical, dental, and vision options with 100% preventive care
• Peace of Mind – Company‑paid life insurance & disability coverage, with voluntary buy‑up options
• 401(k) with Company Match – Save for your future with our competitive retirement plan and employer matching contributions
• Wellness Rewards – Earn up to $500/year just for completing checkups & screenings
• Extra Perks – Pet insurance, identity theft protection, legal assistance, and more
• Support Anytime – Free 24/7 telemedicine & virtual counseling for you and your family
• Growth Opportunities – Leadership development, professional sales training & ongoing learning

Make an impact. Lead a team. Keep people connected.

Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.