Technical Operations Specialist

Metasys Technologies; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading technology services company is looking for a Technical Operations Specialist for a remote position. This role involves monitoring data flows, collaborating with teams, and ensuring smooth client data integration. The ideal candidate will have experience in system analysis, strong problem-solving skills, and the ability to thrive in a dynamic environment, with potential to transition into a permanent role.

Qualifications

• 2+ years of experience in system/data analysis or process improvement.
• 1+ years of experience in the healthcare industry.
• Knowledge of healthcare or TPA industries preferred.

Responsibilities

• Monitor the electronic flow of data and manage files processed by internal systems.
• Collaborate with internal departments to gather, clarify, and validate business requirements.
• Analyze, troubleshoot, and correct issues in claims, eligibility, and import/export files.

Skills

Problem-solving

Critical thinking

Communication

Analytical skills

Education

Associate or bachelor’s degree

Tools

SQL

Tableau

Power BI

Microsoft Office Suite

Job description

Technical Operations Specialist
Remote Position
6+Month Contract

We are seeking a Technical Operations Specialist to join the our client our client on a contract-to-hire basis. This is a remote high-impact role with the opportunity to transition into a permanent position based on performance and business needs. The Technical Operations Specialist monitors the electronic flow of data and manages files processed by internal systems. This role requires strong communication and analytical skills, cross-functional collaboration, and the ability to troubleshoot and resolve data issues related to enrollment and system file exchanges. Key Responsibilities

• Maintain a working understanding of operational workflows across teams
• Collaborate with internal departments to gather, clarify, and validate business requirements
• Ensure successful implementation of new client data and changes to existing workflows
• Analyze, troubleshoot, and correct issues in claims, eligibility, and import/export files
• Coordinate with engineering teams on technical issues, EDI testing, and file updates
• Translate business needs into technical solutions aligned with company objectives
• Provide regular updates to stakeholders on task status and issue resolution
• Perform other duties as assigned by the Manager or Senior Technical Operations Specialist

Education & Experience

• 2+ years of experience in system/data analysis or process improvement
• 1+ years of experience in the healthcare industry
• Associate or bachelor’s degree preferred, but not required

Required Skills

• Knowledge of healthcare or TPA industries preferred
• Strong problem-solving and critical thinking skills
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
• Experience with tools such as SQL, Tableau, Power BI, or similar
• Familiarity with ANSI 5010 transactions (837, 835, 834, 270/271) preferred
• Strong communication skills and ability to work cross-functionally
• Proven ability to gather and document business requirements

Work Environment

• Remote position with flexible work environment
• Occasional collaboration with cross-functional teams via virtual meetings
• Contract-to-hire arrangement with potential for full-time employment

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.