Technical Operations Specialist

Mille Lacs Corporate Ventures; Town of Florida (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Mille Lacs Corporate Ventures is seeking a Technical Operations Specialist in New York to provide offsite technical surveillance support during JMAS exercises. The role includes overseeing the maintenance of surveillance equipment, delivering IT support for field exercises, and training personnel on equipment. The ideal candidate has at least five years of experience in information technology and technical surveillance. A degree in a related field is preferred. This position offers the opportunity to work within military environments.

Qualifications

• Minimum of five years of experience in information technology, audiovisual technology, and technical surveillance.
• Experience in technical surveillance operations and equipment maintenance.
• Experience working with military personnel in Department of Defense environments is highly desirable.

Responsibilities

• Provide offsite technical surveillance support during JMAS exercises.
• Oversee the installation and operation of specialized technical surveillance equipment.
• Deliver training to personnel on equipment usage.
• Lead a surveillance team and coordinate tasks.
• Deliver IT support for field exercises and oversee audiovisual equipment installation.

Skills

Information Technology

Audiovisual Technology

Technical Surveillance

Equipment Maintenance

Team Leadership

Education

Degree in a related field

Job description

Technical Operations Specialist

Provide offsite technical surveillance support for approximately two weeks, three times per year, during JMAS exercises in Florida or, under special circumstances, at an alternate location designated by the Commandant.

Oversee the installation, operation, maintenance, and accountability of specialized technical surveillance equipment for a complex CAPSTONE exercise.

Deliver hands‑on training to personnel, ensuring proficiency in equipment usage and operational procedures.

Lead a surveillance team, coordinating tasks and ensuring all technical requirements are met while maintaining exercise integrity and optimizing performance through strategic oversight.

Deliver IT support for field exercises in the National Capital Region, ensuring seamless technology integration and functionality. Oversee the installation and testing of audiovisual equipment across multiple locations to support JMAS field operations.

Perform routine maintenance, diagnose technical issues, and manage the accountability of laptops and audiovisual systems to ensure optimal performance during capstone and field exercises.

Maintain equipment reliability through proactive assessments, upgrades, and adherence to operational standards, creating a smooth and effective training environment.

Assist with training instructors, staff, and students on the school's IT equipment, including classroom audiovisual and computer systems.

Assist with the setup and management of JMAS student computer accounts, overseeing account creation, maintenance, token issuance, and troubleshooting within DIA regulatory limits.

Serve as the alternate JMAS liaison to the Academy for Defense Intelligence (ADI) and DIA for IT-related issues. Maintain and support laptops, non-network printers, and essential training equipment used in seminar rooms, classrooms, and field. Manage equipment disposal processes in compliance with regulatory standards.

Requirements

• Minimum of five (5) years of experience in information technology, audiovisual technology, and technical surveillance.
• At least five (5) years of experience in technical surveillance operations and equipment maintenance.
• A degree in a related field is preferred but not required.
• Experience working with military personnel in Department of Defense environments is highly desirable.