Technical Operations Solutions Consultant

C5MI; United States; On-site; USD 75,000 - 110,000; Full time

Job summary

An established industry player is seeking a Technical Operations Solutions Consultant to enhance warehouse operations and drive process optimization. This role emphasizes collaboration with cross-functional teams to implement best practices and develop Standard Operating Procedures that enhance efficiency. Ideal candidates will possess strong problem-solving skills and a commitment to operational excellence. Join a community that values initiative and accountability while working on impactful projects that contribute to sustainability and efficiency in operations. If you're passionate about making a difference in the logistics field, this opportunity is for you.

Qualifications

• 5+ years of experience with SAP WM/EWM and SOP development.
• Strong problem-solving skills and ability to work cross-functionally.

Responsibilities

• Support warehouse operations and process optimization through mapping and SOP development.
• Analyze warehouse operations to identify inefficiencies and propose improvements.

Skills

SAP Warehouse Management

Process Mapping

SOP Development

Problem-Solving

Lean Six Sigma

Cross-Functional Collaboration

Tools

SAP EWM

Job description

Technical Operations Solutions Consultant

At C5MI, Our Purpose Is To Unleash Business Potential By Converting People, Process, And Technology To Reduce Waste, Drive Productivity, Improve Lives, And Ensure Sustainability. We Are a Leading Services Firm Committed To Delivering Cutting Edge Technology Solutions And Exceptional Service To Our Clients. Our Employees Are Key To Our Success, So We Strive To Be More Than Just a Team; We’re a Community Built Upon a Set Of Core Values That Guide Our Every Action.

• Challenge – We believe in challenging the present – it’s the only way to shape the future – and that speaking your mind with equal parts brain (what to say), thoughtfulness (when to say it), and caring (how it’s said), is the only way to grow and be successful.
• Have Fun – We are on a journey together and life isn’t all about work. Live your happiness.
• All In – You can’t fake passion – show your energy. Own it – it is a shared responsibility, and we remain focused on creating an environment designed to realize the team’s true potential.
• Never Screw the Customer – If we take care of the customer, offer honest opinions and robust solutions, and exceptional service, we all win.
• GSD (Get Stuff Done) – We take initiative; we don’t make excuses; and we act with urgency. We take accountability, relentlessly execute, and swarm challenges while planning for tomorrow – that’s how we win!
• Environmental/Sustainability Stewardship – We are evangelists and practitioners of efficiency who lead awareness and adoption of environmental and sustainability best practices by merging people, process, and technology.

Position Summary

As the Technical Operations Solutions Consultant, you will support warehouse operations and process optimization. In this role, you will assist in process mapping, SAP WM/EWM utilization, and SOP development to enhance efficiency and standardization. The ideal candidate will collaborate with cross-functional teams to integrate new processes, proactively identify continuous improvement opportunities, and effectively communicate solutions to warehouse operators and leaders. Strong problem-solving skills and a commitment to operational excellence are essential.

Key Responsibilities

• Engage directly with warehouse operators and floor leaders, alongside C5 resources, to assess and improve operational processes.
• Develop process maps, Standard Operating Procedures (SOPs), and Standard Work documents to drive efficiency and consistency.
• Participate in discussions to provide recommendations and implement industry best practices.
• Ensure project plan milestones and key deliverables are met, tracking progress and making necessary adjustments.
• Monitor and update the client on project status, key deliverables, and overall improvements.
• Collaborate cross-functionally with client teams to ensure the seamless adoption of process enhancements.
• Analyze warehouse operations to identify inefficiencies, propose improvements, and support continuous improvement initiatives.
• Utilize SAP Warehouse Management (WM) and Extended Warehouse Management (EWM) knowledge to optimize warehouse processes.
• Effectively communicate complex information and process changes to warehouse teams, ensuring alignment and understanding.
• Proactively identify and resolve operational challenges with data-driven problem-solving approaches.

Qualifications

Required:

• Minimum of 5 years of experience with SAP Warehouse Management and Extended Warehouse Management systems.
• Minimum of 5 years of experience creating and implementing SOPs to standardize and improve warehouse operations.
• Minimum of 5 years of experience analyzing complex warehouse processes and developing actionable solutions.
• Minimum of 5 years of experience mapping current and future state processes to drive operational improvements.
• U.S citizenship in order to obtain a security clearance. Must be able to obtain a U.S. government security clearance.
• Must be able to travel to client location. Travel may be up to 25-75% of the time.
• Ability to clearly articulate ideas, process changes, and recommendations to warehouse operators and leadership.
• Strong ability to identify challenges, develop solutions, and execute improvements efficiently.
• Ability to work effectively with various teams to ensure smooth implementation of new processes.
• Previous experience working with US Government agencies (DLA preferred).
• Lean Six Sigma Certifications.

C5MI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Strategy/Planning and Information Technology

Industries

IT Services and IT Consulting