Technical Operations & Scheduling Analyst

Circle K Stores Inc.; Tempe (AZ); On-site; USD 70,000 - 90,000; Full time

Job summary

Circle K Stores Inc. is looking for a Technical Analyst to manage system incidents and oversee job scheduling software in Tempe, AZ or Charlotte, NC. The role requires 5+ years of application support experience and proficiency with enterprise job scheduling software. Key responsibilities include monitoring incidents, documentations, and performing tests on applications.

Candidates should possess strong analytical, communication, and organizational skills, with a preference for experience in ERP systems and ServiceNow. This position demands after-hours on-call support once every four weeks.

Qualifications

• 5+ years of experience in application support.
• Experience with enterprise job scheduling software (e.g., JAMS).
• Familiarity with ServiceNow and ITIL methodologies.

Responsibilities

• Monitor Outlook, Teams, and ServiceNow for incidents.
• Oversee the deployment and optimization of job scheduling software.
• Document technical issues and solutions.

Skills

Application Support Experience

Analytical Skills

Communication Skills

Organizational Skills

Tools

ServiceNow

SQL

ERP Systems

Job Scheduling Software

Job description

Circle K Stores Inc. is looking for a Technical Analyst to manage system incidents and oversee job scheduling software in Tempe, AZ or Charlotte, NC. The role requires 5+ years of application support experience and proficiency with enterprise job scheduling software. Key responsibilities include monitoring incidents, documentations, and performing tests on applications.

Candidates should possess strong analytical, communication, and organizational skills, with a preference for experience in ERP systems and ServiceNow. This position demands after-hours on-call support once every four weeks.