Technical Onboarding Lead, Lab Systems & LIMS

BioBridge Global; San Antonio (TX); On-site; USD 90,000 - 110,000; Full time

Job summary

BioBridge Global is seeking an Onboarding Specialist to lead the technical implementation, validation coordination, and operational integration of new client services in our laboratory testing infrastructure. You will collaborate with Quality Assurance, IT, and Client Services to ensure regulatory compliance, data integrity, and seamless go-lives.

Responsibilities include designing onboarding workflows, configuring LIMS, coordinating validation timelines, and providing client-focused training.

Qualifications

• Requires a Bachelor’s Degree from an accredited four-year college or university.
• Requires five or more years of Technical Laboratory Onboarding, Transition Management or relevant experience.

Responsibilities

• Lead the design and delivery of client-specific technical training programs focused on laboratory workflows, LIMS utilization, data submission standards, and method-specific testing protocols.
• Own the technical intake process for new clients, gathering and validating business rules, testing panels, sample matrix specifications, labeling formats, and data interface requirements.
• Act as a key technical liaison during the onboarding lifecycle, responding to client escalations related to data integrity and system performance.
• Coordinate onboarding timelines from pre-kickoff through validation and production launch.
• Maintain records of onboarding activities and generate onboarding KPIs for leadership reporting.
• Forecast onboarding test volumes and align validation timelines with operational capacity.

Skills

Onboarding management

Client training

Cross-functional collaboration

Regulatory compliance

Education

Bachelor’s degree

Tools

LIMS configuration

Job description

BioBridge Global is seeking an Onboarding Specialist to lead the technical implementation, validation coordination, and operational integration of new client services in our laboratory testing infrastructure. You will collaborate with Quality Assurance, IT, and Client Services to ensure regulatory compliance, data integrity, and seamless go-lives.

Responsibilities include designing onboarding workflows, configuring LIMS, coordinating validation timelines, and providing client-focused training.