Technical Manager - Northeast Territory

Elevator Services Group; Chicago (IL); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company in mobility solutions is seeking a Technical Manager – Northeast USA. This remote role involves training, hands-on installation support, and promoting best practices in stairlift and platform lift installation. With a strong emphasis on communication and engagement, the ideal candidate will be responsible for enhancing dealer partner capabilities across the U.S.

Benefits

Company vehicle

Fuel card

Comprehensive onboarding and product training

Supportive team culture

Qualifications

• At least 2 years of hands-on experience installing and servicing stairlifts.
• Experience in technical training preferred.
• High school diploma or equivalent required; Bachelor’s degree is a plus.

Responsibilities

• Deliver engaging technical training for stairlift installations.
• Support dealers during installations and ensure quality standards.
• Provide troubleshooting support via phone and email.

Skills

Clear communication

Problem-solving

Teaching

Organization

Education

High school diploma

Bachelor’s degree or equivalent work experience

Tools

Microsoft Office

Microsoft Teams

Job description

Position:Technical Manager - Northeast Territory

Location: Trenton, NJ

Job Id:260

# of Openings:1

Position: Technical Manager – Northeast USA

Location: Remote (Must be based in the Northeast region)
Employment Type: Full-Time

About the Opportunity

Our recruiting team is proud to partner with a global leader in innovative mobility solutions—helping people move safely and comfortably in homes and public spaces. We’re looking for an experienced Technical Manager to support and train dealer partners across the U.S.

If you’re passionate about technical training, hands-on installation, and helping others succeed in the stairlift and platform lift space, this role might be for you.

What You’ll Do

Deliver engaging technical training—both in-person and virtual—focused on stairlift and platform lift installation and maintenance.

Support dealer partners on-site during installations, offering hands-on coaching and ensuring safety and quality standards are met.

Provide reliable phone and email support to troubleshoot installation or product issues.

Work closely with dealers to promote best practices and elevate the customer experience.

What You Bring

Experience & Education:

High school diploma or equivalent required; Bachelor’s degree or equivalent work experience is a plus.

At least 2 years of hands-on experience installing and servicing stairlifts (required).

Prior experience in technical training—especially in the elevator or mobility space—is a plus.

Skills:

Clear, confident communication and presentation skills.

Strong problem-solving and troubleshooting abilities.

A passion for teaching and helping others succeed.

Self-driven, organized, and able to manage your time independently.

Comfortable using Microsoft Office and Microsoft Teams.

Competitive base salary with bonus/incentive potential

Company vehicle and fuel card

50%–75% travel required across the Northeast, plus occasional U.S., Canada, or international travel for training or events

Work remotely from your home base in the Northeast

Comprehensive onboarding and product training provided

Supportive, values-driven team culture (customer-focused, respectful, responsible)

Reporting To:

Senior Technical Manager, North America

How to Apply:

If this sounds like the right fit for you, please send your resume and a brief cover letter outlining your experience with stairlift installations and/or technical training.

Note: Only candidates selected for interviews will be contacted. We appreciate your interest!