Technical Lead QA (Project Lead & Quality Expert)

Pentangle Tech Services | P5 Group; Los Angeles (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Pentangle Tech Services | P5 Group in Playa Vista, Los Angeles, is seeking a Technical Lead QA (Project Lead & Quality Expert) to steer end-to-end QA and data collection efforts for AI/ML training projects. The role requires 6–8 years of QA or data-ops experience and proven mentoring and stakeholder management.

You will oversee project setup, execution, quality audits, and reporting for weekly reviews, while ensuring compliance with client standards.

Qualifications

• Bachelor's degree required; advanced degree preferred.
• 6–8 years in QA, project leadership, data collection operations, or a similar technical environment.
• Prior experience leading or mentoring teams in a Team Lead or Acting Team Lead capacity.
• Strong understanding of quality assurance processes, audits, and operational reporting.
• Experience with firmware deployment, system rollbacks, and device management.
• Comfortable working in Linux/Unix shell environments and executing command-line operations.
• Experience reviewing and validating technical documentation or product datasheets.
• Proficiency with Google Workspace (Sheets, Docs, Slides).
• Excellent analytical, problem-solving, communication, and organizational skills.

Responsibilities

• Lead end-to-end data collection projects, ensuring quality, compliance, and timely delivery.
• Supervise project setup, implementation, execution, and quality control activities.
• Perform quality audits on at least 10% of completed data collections and provide actionable feedback.
• Mentor, coach, and support project associates to achieve performance and quality goals.
• Track project metrics, analyze trends, and prepare reports for Weekly Reviews, MBRs, and QBRs.
• Coordinate with stakeholders to understand project requirements and resolve operational challenges.
• Manage project artifacts, reporting, bug triaging, and documentation.
• Oversee device setup, inventory, tracking, shipping, firmware deployment, and maintenance.
• Conduct quality evaluations, data collection sessions, and client demonstrations.
• Identify risks, resolve blockers proactively, and drive continuous process improvements.
• Cross-train new team members and ensure adherence to project protocols and compliance standards.
• Maintain effective communication with clients and internal teams throughout the project lifecycle.

Skills

QA leadership

Project management

Data collection operations

Quality audits

Mentoring teams

Stakeholder management

Linux/Unix shell

Google Workspace

Education

Bachelor's degree

Master's degree preferred

Tools

Firmware deployment

Device management

Reporting tools

Job description

Job Title: Technical Lead QA (Project Lead & Quality Expert)

Location:

Playa Vista, Los Angeles, CA (Onsite)

Client:

Google/ Cognizant

Job Summary

We are seeking an experienced Technical Lead QA / Project Lead & Quality Expert (PLQE) to lead quality assurance and data collection operations for AI/ML training projects. The ideal candidate will have 6–8 years of experience in QA, project leadership, or data collection operations, with proven experience mentoring teams, managing stakeholders, and ensuring high-quality project execution. This role requires strong leadership, technical aptitude, and the ability to oversee end-to-end data collection projects while maintaining compliance with client quality standards.

Key Responsibilities

• Lead end-to-end data collection projects, ensuring quality, compliance, and timely delivery.
• Supervise project setup, implementation, execution, and quality control activities.
• Perform quality audits on at least 10% of completed data collections and provide actionable feedback.
• Mentor, coach, and support project associates to achieve performance and quality goals.
• Track project metrics, analyze trends, and prepare reports for Weekly Reviews, MBRs, and QBRs.
• Coordinate with stakeholders to understand project requirements and resolve operational challenges.
• Manage project artifacts, reporting, bug triaging, and documentation.
• Oversee device setup, inventory, tracking, shipping, firmware deployment, and maintenance.
• Conduct quality evaluations, data collection sessions, and client demonstrations.
• Identify risks, resolve blockers proactively, and drive continuous process improvements.
• Cross-train new team members and ensure adherence to project protocols and compliance standards.
• Maintain effective communication with clients and internal teams throughout the project lifecycle.

Required Qualifications

• Bachelor's degree required; Master's or Ph.D. preferred.
• 6–8 years of experience in QA, project leadership, data collection operations, or a similar technical environment.
• Prior experience leading or mentoring teams in a Team Lead or Acting Team Lead capacity.
• Strong understanding of quality assurance processes, audits, and operational reporting.
• Experience with firmware deployment, system rollbacks, and device management.
• Comfortable working in Linux/Unix shell environments and executing command-line operations.
• Experience reviewing and validating technical documentation or product datasheets.
• Proficiency with Google Workspace (Sheets, Docs, Slides).
• Excellent analytical, problem-solving, communication, and organizational skills.
• Ability to multitask, manage priorities, and work effectively under tight deadlines.
• Flexible to work across shifts and adapt to changing business requirements.
• Strong attention to detail with a proven track record of maintaining high-quality standards.
• No attendance or compliance issues.

Preferred Skills

• Experience supporting AI/ML data collection or annotation projects.
• Knowledge of quality metrics, process improvement methodologies, and stakeholder management.
• Experience managing cross-functional teams and client-facing projects.
• Strong decision-making, critical thinking, and leadership abilities.