Quality Manager remote Analyst

Executive Staff Recruiters / ESR Healthcare; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Executive Staff Recruiters / ESR Healthcare is seeking a Quality Manager to lead the quality strategy for large-scale AI training data and annotation programs. You will define standards, build QA teams, and oversee audits to ensure accurate, timely delivery in a fast-paced environment.

The role requires defining metrics, developing calibration frameworks, and guiding client quality reviews while balancing quality with speed and cost, with experience in leading managers and high-volume operations.

Qualifications

• 8+ years of experience in quality leadership and high-volume operations.
• Excellent analytical, communication, and stakeholder-management skills.
• Experience leading managers or team leads.
• Experience in annotation, data labeling, AI training data, multimodal, or LLM evaluation projects preferred.

Responsibilities

• Define quality standards, metrics, and targets across data types.
• Build and lead Quality Leads and QA teams.
• Develop audit, sampling, calibration, and escalation frameworks.
• Lead client quality reviews and manage quality-related escalations.
• Partner with Project Leads to balance quality, speed, and cost.
• Identify root causes and implement lasting improvements in processes, training, and guidelines.

Skills

Quality management

Leadership

Analytics

Stakeholder management

Communication

Job description

Quality Manager
remote

Role Overview

Lead the quality strategy for large-scale AI training data and annotation programs. You will define quality standards, manage quality teams, oversee audits, and ensure accurate, consistent, and timely delivery in a fast-paced environment with tight turnaround times.

Key Responsibilities

• Define quality standards, metrics, and targets across data types.
• Build and lead Quality Leads and QA teams.
• Develop audit, sampling, calibration, and escalation frameworks.
• Lead client quality reviews and manage quality-related escalations.
• Partner with Project Leads to balance quality, speed, and cost.
• Identify root causes and implement lasting improvements in processes, training, and guidelines.
• Monitor quality reports and drive corrective actions.

Required Qualifications

• 8+ years of experience, including 4+ years leading teams.
• Strong experience in quality management and high-volume operations.
• Proven ability to design and scale quality systems.
• Excellent analytical, communication, and stakeholder-management skills.
• Experience leading managers or team leads.
• Experience in annotation, data labeling, AI training data, multimodal, or LLM evaluation projects is preferred.