TECHNICAL LEAD L1

Wipro; Weehawken (NJ); On-site; USD 60,000 - 135,000; Full time

Benefits offered by this job

Medical and dental benefits

Disability insurance

Paid time off

Job summary

Wipro Limited in Weehawken, NJ is seeking an experienced Technical/IT Support professional to join our production support team. The role involves handling complex technical issues, coordinating with senior business and IT stakeholders, and leveraging Azure services alongside tools like Autosys, AppDynamics, and IP Center.

The position requires 5–7 years in production support, strong UNIX/Databases skills, and excellent communication.

Qualifications

• 5-7 years in a production support role, preferably with some experience as a technical lead or senior SME for business applications facing senior stakeholders
• Strong knowledge of scripting, tooling, UNIX, Wintel, and databases
• Familiarity with cloud platforms, particularly Azure, and related services is a plus
• Excellent communication skills, written and verbal, capable of explaining complex issues to senior stakeholders
• Familiarity with ITIL processes for incident, request, problem management, change and release activities

Skills

Scripting

UNIX

Wintel

Databases

AppDynamics

IP Center

Azure

Tools

Autosys

AppDynamics

IP Center

Job description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Technical/IT support

Weehawken, NJ

Experience

• At least 5-7 years of experience in a production support role, preferably with some experience as a technical lead or senior SME for business applications, facing off to senior business and IT stakeholders
• Technical Skills: Strong knowledge of scripting, tooling, UNIX, Wintel, and databases. Experience with scheduling tools like Autosys and automation tools such as AppDynamics and IP Center.
• Financial Market Knowledge: Securities Market knowledge a must have to support our application and data for use with trading desk services and business operations teams a plus for this Job Role.
• Familiarity with cloud platforms, particularly Azure, and related services such as AAD, ADF, ADO, ADB, ADLS, Cosmos, and Postgres SQL DB is a plus.
• A natural ability to solve complex issues with strong analytical and synthesizing skills.
• Excellent communication skills, both written and verbal, capable of explaining complex technical issues to senior business stakeholders.
• Familiarity with ITIL processes for incident, request, problem management, change and release activities, as well as knowledge management.

Mandatory Skills: Technical Support.Experience: 5-8 Years.The expected compensation for this role ranges from $60,000 to $135,000 .Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws. Applications from veterans and people with disabilities are explicitly welcome.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.