Technical Lead: Growth, Mentorship & Impact

Community Solutions Group; Lansing (MI); On-site; USD 84,000 - 133,000; Full time

Benefits offered by this job

Mentor

Benefits plan

Room to grow Creativity & Presentation

Job summary

Community Solutions Group in Lansing, MI seeks a Technical Lead to advance general work with room to grow. The role offers a lead title, a generous salary range, and a mentorship-focused environment.

You will own and optimize workflows, guide incident resolution, and ensure deadlines are met while maintaining high quality. Ideal candidates bring strong communication and prioritization skills and a proactive attitude.

Qualifications

• Real proficiency with Written Communication and a willingness to learn Prioritization quickly.
• Ability to identify which problems are yours to own and solve.
• Values-led attitude and eagerness to learn new skills.
• Calm demeanor when scope changes for clients in Lansing, MI.
• Comfort being the newest person in the room and contributing to notes.

Responsibilities

• Keep the contract schedule realistic when priorities demand faster delivery.
• Lead on general incidents until resolution is reached.
• Meet deadlines while upholding quality standards of Community Solutions Group.
• Spot Lansing-related patterns in feedback before they become complaints.
• Bridge Delegation and Prioritization so teams stay aligned.
• Adapt quickly to shifting priorities in a fast-paced general environment.

Skills

Written communication

Prioritization

Problem ownership

Calm under pressure

Learning mindset

Team collaboration

Job description

Community Solutions Group in Lansing, MI seeks a Technical Lead to advance general work with room to grow. The role offers a lead title, a generous salary range, and a mentorship-focused environment.

You will own and optimize workflows, guide incident resolution, and ensure deadlines are met while maintaining high quality. Ideal candidates bring strong communication and prioritization skills and a proactive attitude.