Technical Lead

Community Solutions Group; Lansing (MI); On-site; USD 84,000 - 133,000; Full time

Benefits offered by this job

Mentor

Benefits plan

Room to grow Creativity & Presentation

Job summary

Community Solutions Group in Lansing, MI seeks a Technical Lead to advance general work with room to grow. The role offers a lead title, a generous salary range, and a mentorship-focused environment.

You will own and optimize workflows, guide incident resolution, and ensure deadlines are met while maintaining high quality. Ideal candidates bring strong communication and prioritization skills and a proactive attitude.

Qualifications

• Real proficiency with Written Communication and a willingness to learn Prioritization quickly.
• Ability to identify which problems are yours to own and solve.
• Values-led attitude and eagerness to learn new skills.
• Calm demeanor when scope changes for clients in Lansing, MI.
• Comfort being the newest person in the room and contributing to notes.

Responsibilities

• Keep the contract schedule realistic when priorities demand faster delivery.
• Lead on general incidents until resolution is reached.
• Meet deadlines while upholding quality standards of Community Solutions Group.
• Spot Lansing-related patterns in feedback before they become complaints.
• Bridge Delegation and Prioritization so teams stay aligned.
• Adapt quickly to shifting priorities in a fast-paced general environment.

Skills

Written communication

Prioritization

Problem ownership

Calm under pressure

Learning mindset

Team collaboration

Job description

Looking to advance your career in general? Community Solutions Group has a Technical Lead role with room to grow. Read it as a $84,000 - $133,000 invitation to own general work in Lansing, backed by a lead title and 9 years of trust.

Key Responsibilities

• Keep the contract schedule realistic when everyone wants everything yesterday
• Run point on general incidents until they're truly resolved
• Meet established deadlines while upholding Community Solutions Group quality standards
• Spot the Lansing pattern in feedback before it becomes a complaint
• Bridge Delegation and Prioritization so neither team works in the dark
• Adapt quickly to shifting priorities in a fast-paced general environment

What You'll Bring

• Real proficiency with Written Communication, plus willingness to learn Prioritization fast
• The self-awareness to know which problems are yours to solve
• A values-led attitude and eagerness to learn new skills
• Demonstrated calm when a Lansing, MI client changes scope mid-stream
• Comfort being the newest person in the room and the loudest in the notes

Community Solutions Group builds the unglamorous general plumbing that Lansing, MI relies on, and it does so with bias-to-action pride. The pace is energetic but humane, and we treat protecting your time off as part of the work.

Yours for the taking: $84,000 - $133,000, a mentor, a benefits plan, and the room to grow your Creativity and Presentation Skills side by side.