Technical Lead, Field Communication- Substation Automation

Eversource; Berlin (CT); On-site; USD 116,000 - 129,000; Full time

Job summary

Eversource is seeking a seasoned Field Communications Lead to manage installation, maintenance and repair of its critical communication and automation systems. You will coordinate engineers, technicians, and contractors, ensuring safety and quality across projects.

The role requires 5–8 years of related experience, a bachelor’s degree in engineering or equivalent, and travel across MA/CT/NH. Competitive compensation and full benefits accompany a direct-impact position.

Qualifications

• Bachelor’s degree in electrical engineering or electrical technology or equivalent.
• Five to eight years of related experience.
• Must hold a valid motor vehicle license with good driving record.

Responsibilities

• Act as lead for installation, maintenance and repair of field communications and automation systems.
• Coordinate schedules and provide work direction to engineers, testers and contractors.
• Ensure safety of personnel and compliance with safety policies.
• Coordinate with internal teams and external vendors to complete projects.
• Review test results and manage parts inventories and spare lists.
• Travel between MA/CT/NH as necessary to support outages or projects.

Skills

Electrical engineering

Leadership

Project coordination

Safety compliance

Technical troubleshooting

Education

Bachelor's degree in electrical engineering or electrical technology

Job description

Immigration Sponsorship:

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

Role and Scope of Position:

Individual will participate in and act as lead for maintenance and/or project activities within the Field Communications department. Establish schedules for self and others, direct and coordinate assigned staff, maintenance crews, and contractors engaged in the installation, maintenance, and repair of communication and/or automation equipment, systems, and associated peripherals.

Essential Functions:

Acts as the lead or has overall responsibility for the installation, maintenance and repair of communication and/or automation systems. Coordinates, schedules and provides work direction to engineers, test specialists, test technicians, and external personnel. Oversees safety of assigned personnel in these activities. Defines scope of major projects and consults with contractors and/or vendors. Coordinates and oversees work performed by outside contractors. Coordinates maintenance activities with Eversource personnel in other departments. Approves test results of engineers, test specialists, test technicians, and vendors. Develops lists of spare and replacement parts and makes specifications for same. Coordinates the usage of spare parts inventories among various sites and systems. Interfaces with internal and external Engineering and Design groups to provide field support for successful project completion. Analyses and interprets maintenance data. Verifies and contributes to the completeness and accuracy of maintenance records. Identifies common or generic problems with equipment, and institutes or recommends appropriate corrective action. Responsible for the effective and efficient use of assigned personnel, equipment and material resources for assigned projects or maintenance work. Reviews and evaluates the need for tools, parts, and materials for maintenance work. Directs and demonstrates efforts to achieve world‑class excellence regarding safe work practices and error‑free performance. Assures compliance with the Eversource safety manual and all company procedures. Ensures compliance with applicable regulatory and operational entities, operating instructions and minimum operating requirements. Provides timely and accurate updates, oral and written, for successful completion of assigned projects or maintenance work. Keeps Supervision informed regarding status of all ongoing activities assigned. Provides guidance, training and technical support to engineers, test specialists and test technicians. Promotes teamwork among and between all members of the Field Communications organization and other internal Eversource groups. Responds to emergencies and requests for support outside normal work hours. Assumes the duties of the Supervisor during his/her absence.

Technical Knowledge / Skill / Education / Licenses / Certifications:

Technical Knowledge / Skill: Thorough knowledge regarding the installation, maintenance, repair, and operation of applicable Field Communications equipment assigned to the hiring supervisor. Ability to repair, adjust, test and operate equipment. Thorough understanding of safety methods, practices, procedures and policies. Ability to combine theory with practical experience, determine facts, analyze information, make decisions accordingly and resolve problems. Handles technical investigations regarding equipment mis‑operations. Strong computer skills and the ability to operate a variety of software programs relating to databases, test equipment and hardware configuration are required. Working knowledge of switching and tagging procedures. Ability to recommend future direction(s) of equipment and systems based on changing technology and the availability of spare parts.

Education: Bachelor’s degree in electrical engineering or electrical technology or equivalent

Experience: Five (5) to eight (8) years of related experience

Licenses & Certifications: Must hold a valid motor vehicle license with good driving record.

Working Conditions:

Must be available to work emergency restoration assignment as required. Must be available to travel between MA/CT/NH as necessary.

Competencies:

• Build trusting relationships
• Manage and develop people
• Foster teamwork and cross‑functional collaboration
• Lead change
• Communicate strategic vision
• Create an engaged workforce
• Focus on the customer
• Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program.

Salary is commensurate with your experience. This position is eligible for a potential incentive.

The annual salary range for this position is: $116,020.00-$128,910.00

Worker Type: Regular Number of Openings: 1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement:

Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status or protected veteran status.

VEVRRA Federal Contractor

Who we are:

Eversource Energy (NYSE:ES), a Fortune 500 and Standard & Poor’s 500 energy company based in Connecticut, Massachusetts and New Hampshire, operates New England’s largest energy delivery system. Eversource is committed to safety, reliability, environmental leadership and stewardship, and expanding energy options for its 4.3 million electric and natural gas customers. We are a company dedicated to our customers, communities and employees. We know that our success depends on the best efforts of our engaged team‑talented and dedicated individuals who take pride in their work, know and exhibit the value of teamwork and collaboration, and support each other in working safely every day.