Supervisor, Substation Operations (Shifts Required)

Eversource Energy; Boston (MA); On-site; USD 127,000 - 141,000; Full time

Job summary

Eversource Energy in Massachusetts seeks an experienced Substation Supervisor to lead construction, maintenance, and repair of substation equipment. You will analyze maintenance data and ensure reliable operation while promoting a strong safety culture.

Responsibilities include supervising crews across T&D substations, coordinating staffing and materials, and driving a customer-first approach. Out-of-hours on-call and weekend shift work are required.

Qualifications

• Bachelor’s Degree or the equivalent related experience is required.
• Five or more years of experience.
• Experience in the operation and maintenance of substation facilities is preferred.
• Previous supervisory experience is strongly preferred.
• Valid motor vehicle operator’s license required.
• Strong computer skills including Word and Excel.

Responsibilities

• Supervise crews in construction and maintenance of T&D substations.
• Coordinate staffing, materials, and equipment with other sections to meet schedules.
• Ensure reliability and condition of substation assets.
• Analyze maintenance data and input into company database.
• Set expectations and conduct performance reviews under applicable contracts.
• Enforce safety initiatives and a safety-first culture.
• Provide customer-focused service and resolve issues with other departments.
• On-call rotation and weekend/shift work as required.

Skills

Team leadership

Safety culture

Customer focus

Analytical thinking

Education

Bachelor’s Degree or equivalent

Tools

Microsoft Word

Excel

Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

Provides leadership for the construction, maintenance, and repair of substation equipment. Analyzes historical inspection, maintenance, test and operational data to establish appropriate maintenance requirements for equipment. Actively promotes and enforces a safety-first work environment and positive safety culture. Engages and motivates employees to deliver the best possible customer experience.

Essential Functions

• Supervises crews in construction and maintenance activities for T&D substations.
• Coordinates maintenance and construction of assigned assets by making arrangements for staffing, materials and equipment with other sections such as Maintenance, Field Communications/Engineering, Control Centers and contractors according to prescribed schedules and methods.
• Responsible for the reliability and condition of substation assets.
• Analysis of maintenance data and its accurate input directly into company database.
• Sets clear expectations and provides ongoing feedback to employees regarding their performance. Effectively addresses performance issues. Conducts comprehensive performance reviews (per applicable bargaining unit contract).
• Responsible for the proper application of local union contracts and agreements. Works with managers and employees to resolve grievances and concerns in a timely and complete manner.
• Directs safety awareness and compliance initiatives within the group, and monitors safety performance. Champions efforts to achieve world-class excellence regarding safe work practices and procedures, and safety performance.
• Demonstrates and role models a customer-first attitude. Seeks to quickly resolve customer issues by collaborating with employees and other departments.
• Off-hour on-call responsibility is required on a rotational basis.
• Subject to shift work including weekends.

Qualifications

Technical Knowledge/Skill

• Working knowledge of methods, work practices, and procedures regarding the safe construction, operation, and maintenance of electric T&D facilities and infrastructure at both secondary and primary operating voltages.
• Detailed knowledge of power system maintenance and operation.
• Must have a strong knowledge of computers and related technology and have the ability to learn and utilize available information technologies. Ability to use PC desktop applications (e.g., Microsoft Word & Excel).
• Possesses strong analytical and problem-solving skills.

Education

• Bachelor’s Degree or the equivalent related experience is required.

Experience

• Five (5) or more years of experience is required.
• Experience in the operation and maintenance of substation facilities is preferred.
• Previous supervisory experience is strongly preferred.

Licenses & Certifications

• Valid motor vehicle operator’s license required.

Working Conditions

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.
• Work is conducted outside, in varied conditions and terrain including adverse weather conditions, and in a normal office environment which requires sitting, walking, standing, stair climbing and completion of paperwork.
• Drives to various job site locations and customer premises to supervise work, and review or discuss construction job requirements.
• May work with computers for long periods of time during the day.
• At times requires working long hours in response to outage situations and shift coverage requirements.

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Competencies

• Build trusting relationships
• Manage and develop people
• Foster teamwork and cross-functional collaboration
• Lead change
• Communicate strategic vision
• Create an engaged workforce
• Focus on the customer
• Take ownership & accountability

Compensation and Benefits

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:

$126,820.00-$140,910.00

Worker Type

Regular

Number of Openings

1

Emergency Response

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement

Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor