Technical Lead, Customer Trust & Security Automation

Uber; United States; On-site; USD 180,000 - 200,000; Full time

Job summary

Uber is seeking a Technical Lead Manager to lead the Customer Trust team within Engineering Security. You will own the service end to end, build automation, and engage with customer security teams globally.

This hands-on leadership role requires both strategy and direct contribution. You will drive security questionnaires, RFP responses, and customer assurance artifacts, while coaching the team and communicating risks to executives.

Qualifications

• 6+ years in information security; 2+ years in customer trust, security assurance, or GRC-facing role.
• Experience leading a team or workstream and prioritizing across competing demands.
• Hands-on scripting or engineering to automate security workflows and API integrations.

Responsibilities

• Own the Customer Trust service end to end including security questionnaires, RFP responses, and customer assurance artifacts.
• Set strategic goals for the function and drive rapid shipped improvements.
• Balance workload across customer requests, sales deadlines, and projects to keep roadmap on track.
• Coach and grow the team; set expectations and ensure outcomes.
• Communicate status, capacity, risk, and priorities to stakeholders.

Skills

Security leadership

Scripting / engineering

Communication

Customer security engagement

Education

Bachelor's degree in CS/CE/IS or related

Tools

Python

Go

Job description

Uber is seeking a Technical Lead Manager to lead the Customer Trust team within Engineering Security. You will own the service end to end, build automation, and engage with customer security teams globally.

This hands-on leadership role requires both strategy and direct contribution. You will drive security questionnaires, RFP responses, and customer assurance artifacts, while coaching the team and communicating risks to executives.