Technical Integration Manager (US/Remote)

Nuitée; United States; On-site; USD 140,000 - 210,000; Full time

Job summary

Nuitée is seeking a Technical Integration Manager to own the technical customer layer behind enterprise API integrations, from implementation to launch to optimization. You will work directly with major API customers and stay close to Product and Engineering to shape how integration and support scales as the customer base grows.

The role offers hands-on problem-solving, enterprise ownership, and an opportunity to build the function from day one in a fast-moving, trust-driven environment.

Qualifications

• Experience with APIs and enterprise integrations.
• Ability to troubleshoot complex technical issues for large customers.
• Experience onboarding and supporting customers through integration lifecycle.
• Strong collaboration with product, engineering and account teams.

Responsibilities

• Own technical relationships with enterprise customers from implementation to optimization.
• Guide technical onboarding and ensure successful live integration.
• Capture recurring customer pain points and feed into Product/Engineering.
• Balance troubleshooting with clear communication to engineers and stakeholders.

Skills

APIs & integrations

Enterprise customers

Technical troubleshooting

Onboarding support

Product & engineering collaboration

Stakeholder communication

Tools

Developer tooling

Job description

Lead how enterprise API customers integrate, launch and scale with the fastest-growing travel API platform.

Nuitée is hiring a Technical Integration Manager to own the technical customer layer behind enterprise API integrations, from implementation to launch to optimization.

You'll work directly with major API customers, stay close to Product and Engineering, and shape how technical integration and support works as the customer base gets larger and more complex.

You get a broader seat than most API integration roles: hands-on technical problem-solving, enterprise customer ownership, product influence, commercial visibility, and room to build the function around you.

What makes it interesting for you

• You build the technical integration and support layer for the US from the ground up
• You work directly with enterprise API customers and complex technical integrations
• You sit close to Product and Engineering, with real influence on what gets fixed, improved or built
• You work with a travel API platform designed to get customers from zero to live hotel search and booking in hours, with clean docs, modern REST APIs and developer tooling around the integration

Nuitée was already profitable before raising a $48M Series A led by Accel, and has grown 10x since 2022. We work with companies such as Revolut, Google, Hopper, Priceline, Grab, Sabre and Walmart. Joining now means shaping how the US technical integration function works from day one, not inheriting someone else's playbook.

The kind of problems you'll work on

• How do we help large API customers move from signed deal to live, scaling integration faster?
• How do we work out whether a customer issue is a product gap, integration problem, configuration issue, documentation gap, or misunderstanding?
• How do we turn repeated customer pain points into clear, useful feedback for Product and Engineering?
• How do we make technical onboarding and support more repeatable while keeping the speed and trust that make Nuitée work?

This role fits if you

• Have strong experience with APIs, technical integrations, and modern software products
• Can own technical relationships with enterprise customers across implementation, launch and optimization
• Have worked closely with customers on technical troubleshooting, onboarding, pre-sales, post-sales, or integration support
• Can explain technical problems clearly to engineers, product people, account managers and customer stakeholders
• Know when to troubleshoot, when to push back, when to elevate, and when to feed something into Product
• Have the ownership and adaptability to build a function while doing the work yourself

Nuitée is fast-moving, low on process, and high on trust. That suits you if you like pace, ownership, and building structure without slowing things down.