Technical Integration Eng I / II

The Chronicle Of Higher Education, Inc.; Menomonie (WI); On-site; USD 54,000 - 78,000; Full time

Job summary

The Chronicle Of Higher Education, Inc. seeks a Technical Integration Engineer to support multimedia instructional needs at the University of Wisconsin-Stout. This role designs and maintains audiovisual and multimedia systems that enhance teaching and learning across campus.

Applicants should have experience in multimedia production, a strong educational background, and the ability to collaborate with faculty and staff. A competitive salary ranging from $54,000 to $78,000 is offered, alongside an excellent benefits package.

Qualifications

• Experience with multimedia production or emerging A/V technology.
• Strong customer service skills.
• Ability to troubleshoot and solve problems.

Responsibilities

• Integrates, maintains, monitors, and troubleshoots audio-visual systems.
• Provides training to instructors on instructional technology applications.
• Consults with faculty to plan, design, and implement audio-visual technologies.

Skills

Multimedia production

Audio/Visual technology

Customer service

Problem-solving

Education

Associate’s degree in education, Media Technology, Communications

Tools

Crestron

Extron

Q-SYS

Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Position Title: Technical Integration Eng I / II

Job Category: Academic Staff

Employment Type: Terminal (Fixed Term)

Job Profile: Technical Integration Eng II

Job Duties

Scope of Position

A Technical Integration Engineer plays a key role in supporting the digital learning environment and instructional media needs of instructors and students in a Polytechnic University. This position will provide support for multimedia instructional needs and classroom media including recommending solutions, troubleshooting, providing training and consultation services. The Technical Integration Engineer assists with planning and designing the audio-visual technologies in all classrooms, labs, and meeting rooms. This position will also provide video support including video streaming in learning environments. The role requires staying current with new and emerging technologies to continually enhance instructional capabilities and ensure the university remains at the forefront of digital learning innovation. We are seeking a team member that is committed to promoting the development of an equitable and inclusive environment. This position reports directly to the Director of Learning & Emerging Technology Services.

Job Summary

Designs, implements, and maintains integrated instructional technology, audiovisual, and multimedia systems that support teaching, learning, and collaboration across campus. Provides consultation, training, troubleshooting, and lifecycle management for AV systems in classrooms, academic labs, and other learning and meeting spaces, working closely with faculty, staff, and campus partners.

Key Job Responsibilities

• Integrates, maintains, monitors, and troubleshoots moderately complex, routine, and varied services, systems, networks, applications, and instructional technology, including audio-visual, videoconferencing, distance education, and multimedia control systems and hardware following established processes and procedures.
• Provide technical skills to troubleshoot audio, video, multimedia, multimedia control computers and instructional media hardware in the learning environment as required.
• Provide multimedia and A/V solutions that support instructional activities, ensuring alignment with pedagogical goals and technology standards.
• Participate in campus projects and initiatives by representing instructional technology design, needs and principles.
• Consult with faculty, staff, and students to plan, design, and implement audio-visual and AI-enabled instructional technologies for classrooms and learning spaces.
• Provide training to instructors and staff on instructional technology applications, systems, multimedia hardware and software, and best practices that support the digital learning environment.
• Participates in the evaluation of new vendor software releases and impact. Documents and communicates system enhancements or changes.
• Assists with the planning and coordination of system resources, upgrades, security, implementations, and integrations.
• Configures, maintains, upgrades, develops, and tests IT systems, infrastructure and services in alignment with industry best practices.
• Create and update instructional support documentation and materials including tutorials, user guides, and other web-based resources to facilitate technology adoption.
• Assist in the planning, development, and management of classroom media strategies, including scheduling, maintenance, lifecycle replacement, and resource allocation.
• Maintain inventory and upgrade audio-visual and multimedia equipment in learning spaces, ensuring compliance with university standards and readiness for instructional use.
• Contribute to the assessment and evaluation of instructional technology effectiveness, gathering feedback, and making recommendations for improvements.
• Partner with stakeholders to pilot and operationalize AI-enabled and emerging instructional technologies to improve reliability, accessibility, and instructional outcomes.
• Serves as a point of contact for internal and external stakeholders, identifies needs, provides solution options, and communicates issue updates and resolutions.
• Assists with the planning and implementation of small to medium technical projects as needed.
• Perform related work as required to support the activities of Learning Technology Services, e.g., video support, audiovisual and multimedia classroom technology, Learning Glass, etc.
• Participate in ongoing professional development and stay current with emerging trends in educational technology to continuously enhance the university’s learning environment.

This position will require the ability to move and carry equipment and navigate environments when installing systems.

Department

Learning Technology Services (LTS) is a unit within the Learning and Information Technology Department and serves as an instructional center focusing on teaching and learning for instructors of the University of Wisconsin-Stout Polytechnic community. LTS offers a range of services and partners with faculty and staff to provide expertise, training and support to assist instructors with incorporating instructional technology into their teaching practice and creating technology-enhanced instructional materials.

Compensation

Competitive salary commensurate with the qualifications and experience. The salary range for this position at UW-Stout Polytechnic is $54,000 – $78,000. The Universities of Wisconsin provide an excellent benefits package, including participation in the Wisconsin State retirement plan, demonstrating our commitment to the diverse needs of our employees.

Employee Benefits: 54,000–78,000 range notes and calculators are provided for reference only.

Sponsorship is not available for this position. A successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment and maintain work authorization throughout the expected employment term. Employees must be authorized to work in the United States. If you have questions regarding this, please contact our Human Resources office, Phone: [phone].

Required Qualifications

• Associate’s degree in education, Media Technology, Communications, or equivalent experience.
• Experience with multimedia production or emerging A/V technology.
• Experience with digital classrooms using display technology with systems such as Crestron, Extron, Q-SYS.
• Strong customer service skills.
• Ability to troubleshoot and solve problems.

Preferred Qualifications

• Familiarity with distance education, audio/video conferencing systems.
• Experience working with the administration of videoconferencing platforms such as Teams, Zoom.
• Experience training the use of classroom technology.
• Experience working with secure network enterprise systems.
• Understanding of instructional learning principles.
• Multimedia support experience, preferably with higher education.
• Experience supervising others.
• Demonstrated organizational skills with the ability to manage complex tasks and projects.
• Demonstrated exceptional oral, written, interpersonal communication skills.
• Familiarity with AI use in higher education technology.

How to Apply

Complete applications received by end of day, July 5, 2026, are ensured full consideration. Applications submitted after this time may be reviewed at the discretion of the search committee.

To apply, click on the APPLY button or go to: 2026 Careers page

Required application materials

Cover letter. Resume. Applicants must complete all required fields and attach all required documents prior to submitting the online application. Official transcripts may be required prior to an offer being extended. Note: Once you have attached your materials and submitted your application, you will not be able to go into the system and change them. Before starting the online application process, review FAQs available at: 2026 FAQs page.

It is the policy of UW-Stout to provide reasonable accommodation to qualified applicants with disabilities. If you need assistance or accommodation in applying because of a disability, please contact us. Employment opportunities will not be denied because of the need to make reasonable accommodation for a qualified individual with a disability.

Contact Information

For questions regarding this position or recruitment, please contact: Search Chair: Tom Janicki. Email: [e-mail]. If you need assistance with the online application process or if you submitted your application prior to uploading the required materials, please contact: Search Coordinator: Lori Bergeron Sweitzer. Email: [e-mail].

Guidelines to ensure consideration:

• Applicants must complete all required fields and attach all required application materials.
• Within your cover letter address each of the Minimum/Required Qualifications specified for this position. For each required qualification, describe your relevant experience, using specific examples from your work history to illustrate how your experience satisfies the requirement.

UW-Stout is committed to providing safety and security of all members of our community in accordance with the Clery Act. For campus safety information and crime statistics visit: https://www.uwstout.edu/life-stout/police-and-parking/clery-information

UW is an Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.