Technical Instructor and Tutor

Chinese American Service League; Chicago (IL); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a dynamic organization dedicated to empowering the Chinese American community as a Technical Instructor and Tutor. This part-time role focuses on delivering bilingual digital skills workshops to seniors, helping them navigate technology confidently. You'll create engaging learning environments, review curriculum, and lead workshops that make a real difference in the lives of older adults. With a commitment to inclusivity and community support, this position offers a unique opportunity to connect with individuals while fostering digital literacy and independence. If you're passionate about teaching and making an impact, this role is for you!

Benefits

Flexible scheduling

Community engagement opportunities

Professional development

Inclusive work environment

Qualifications

• 2-3 years of experience delivering technical skills training.
• Experience supporting older adults with technology.

Responsibilities

• Review and adjust digital literacy curriculum as needed.
• Prepare and facilitate bilingual digital literacy workshops.

Skills

Bilingual in English and Mandarin or Cantonese

Technical skills training

Communication skills

Digital literacy

Interpersonal skills

Education

Professional experience in technical training

Experience supporting older adults

Tools

Smartphones

Tablets

Desktop software (PC/Mac)

Job description

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Join CASL as a Technical Instructor and Tutor and Make a Difference

Are you ready to make a meaningful impact in your community? Join CASL, where our mission is to connect families and individuals with vital support.

Your Mission:

The Technical Instructor and Tutor will support CASL’s new grant-funded initiative to deliver bilingual, culturally competent digital skills workshops to Chinese American and Chinese immigrant seniors. These workshops and monthly Tech Cafés are designed to help older adults use smartphones and tablets more confidently, navigate online tools, and better protect themselves against scams and fraud. By breaking down technological barriers, this role directly supports seniors in maintaining their independence, accessing essential services, and staying socially connected in today’s digital world.

Aligned with CASL’s mission to empower the community and promote self-sufficiency, this role plays a vital part in reducing the digital divide for older adults. The Instructor will review curriculum, lead workshops and tech cafés, and create an engaging, supportive learning environment where participants feel empowered, included, and respected.

About CASL:

The Chinese American Service League is a dynamic and forward-thinking organization dedicated to empowering and serving the Chinese American population and the broader communities. Established with a rich history spanning several decades, CASL has consistently evolved to address the evolving needs of its constituents while fostering cultural pride, integration, and community development.

For over 45 years, CASL's comprehensive programs have connected families and individuals with the vital support they need: providing an educational and cultural foundation for our children, ensuring our seniors live full and independent lives with dignity, enhancing education and training for tomorrow's workforce, putting immigrants on the pathway to citizenship, securing our community's housing and financial well-being, navigating healthcare systems and wellness resources, and providing equal access to justice. Since our founding, CASL has been rooted in the principles of equity and justice. That legacy continues to shape our efforts today as we strive to champion diversity, equity, inclusion, and accessibility at all levels of the organization.

To hear about:

CASL's history, watch here

CASL's future, watch here

Your Impact:

As a Technical Instructor and Tutor, you will:

Join CASL as a Technical Instructor and Tutor and Make a Difference

Are you ready to make a meaningful impact in your community? Join CASL, where our mission is to connect families and individuals with vital support.

Your Mission:

The Technical Instructor and Tutor will support CASL’s new grant-funded initiative to deliver bilingual, culturally competent digital skills workshops to Chinese American and Chinese immigrant seniors. These workshops and monthly Tech Cafés are designed to help older adults use smartphones and tablets more confidently, navigate online tools, and better protect themselves against scams and fraud. By breaking down technological barriers, this role directly supports seniors in maintaining their independence, accessing essential services, and staying socially connected in today’s digital world.

Aligned with CASL’s mission to empower the community and promote self-sufficiency, this role plays a vital part in reducing the digital divide for older adults. The Instructor will review curriculum, lead workshops and tech cafés, and create an engaging, supportive learning environment where participants feel empowered, included, and respected.

About CASL:

The Chinese American Service League is a dynamic and forward-thinking organization dedicated to empowering and serving the Chinese American population and the broader communities. Established with a rich history spanning several decades, CASL has consistently evolved to address the evolving needs of its constituents while fostering cultural pride, integration, and community development.

For over 45 years, CASL's comprehensive programs have connected families and individuals with the vital support they need: providing an educational and cultural foundation for our children, ensuring our seniors live full and independent lives with dignity, enhancing education and training for tomorrow's workforce, putting immigrants on the pathway to citizenship, securing our community's housing and financial well-being, navigating healthcare systems and wellness resources, and providing equal access to justice. Since our founding, CASL has been rooted in the principles of equity and justice. That legacy continues to shape our efforts today as we strive to champion diversity, equity, inclusion, and accessibility at all levels of the organization.

To hear about:

CASL's history, watch here

CASL's future, watch here

Your Impact:

As a Technical Instructor and Tutor, you will:

Key Responsibilities:

• Review digital literacy curriculum and adjust content in collaboration with CASL staff as needed
• Prepare and facilitate six (6) one-hour bilingual digital literacy workshops for seniors, offered every other month
• Create workshop materials and tools to support learning, including culturally relevant resources
• Develop and administer pre- and post-tests for each workshop, including follow-up assessments one quarter later
• Coordinate scheduling with CASL staff and deliver content in a fun, accessible way
• Conduct six (6) monthly Tech Cafés for drop-in assistance with smartphones/tablets, assessing support needs
• Provide CASL staff with workshop attendance records, test results, and Tech Café visit logs
• Integrate CASL-provided incentives (e.g., door prizes) to enhance participant engagement
  

Must Haves:Education & Experience:

• Two to three years of professional experience delivering technical skills training to end-users; experience supporting older adults strongly preferred
• Bilingual in English and Mandarin or Cantonese
• Prior experience in end-user support related to smartphones, tablets, and desktop software (PC/Mac)
• Experience working independently and managing small group instruction
  

Skills & Knowledge

• Proficient in common desktop and mobile technologies (e.g., texting, email, video calling apps, online scheduling, fraud awareness)
• Ability to explain technology concepts clearly and simply to older adults and caregivers
• Strong interpersonal, verbal, and written communication skills
• High level of initiative, creativity, and enthusiasm for community-based learning
  

Physical Demands:

• Must be able to remain in a stationary position (e.g., standing or sitting) for extended periods while conducting workshops or assisting participants
• Frequently operates smartphones, tablets, and standard office equipment (e.g., laptops, projectors)
• Occasionally moves or transports light materials such as workshop handouts, devices, or incentives (typically under 20 lbs)
  

Environment and Scheduling:

• This is a part-time role with a commitment of approximately 10 hours per month, including preparation, instruction, and reporting.
• Workshops (1-2 Hours) and Tech Cafés (4 hours onsite) are offered onsite at CASL during daytime hours, preferably between 9:00 am – 1:00 pm.
• Workshops are scheduled every other month, with Tech Cafés offered in alternating months.
• This role is grant-funded and expected to last 12 months.
  

Compensation:

This position offers an hourly compensation range of $25-$35 reflective of experience and qualifications .

Why Choose CASL:

Inclusivity: Join an organization that values mutual respect and acceptance, fostering a culture of inclusivity.

Empowerment: Support staff empowerment through skill development and growth opportunities.

Collaboration: Be part of a workplace that thrives on collaboration and teamwork.

Transformation: Envision and realize transformative changes in people, processes, and policies.

Resiliency: Work with a dynamic workforce and model resiliency to achieve collective strengths.

Join Us and Make a Difference:

Join us at CASL, where together, we create a brighter future for our community.

Thank you for your interest in joining our team! Each resume is reviewed personally by our dedicated team members, not AI. This thorough and thoughtful evaluation process may take a bit of time, so we kindly ask for your patience. Rest assured, we will get back to you as soon as we have an update on your application status. We appreciate your understanding and look forward to reviewing your application.

At CASL, we believe that diverse perspectives fuel innovation and drive success. If you're excited about the opportunity but unsure if you meet every requirement listed, we still encourage you to submit your application. Our company culture thrives on the unique talents and experiences that each individual brings to the table. We're looking for the right fit, and that goes beyond a checklist of qualifications. Join us in shaping a dynamic and inclusive team where your skills and contributions truly matter.

CASL is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Information Technology

• Industries

  Individual and Family Services

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