Technical Instructional Designer (Assessment Programs)

Namely; Mountain View (CA); Hybrid; USD 9,400 - 14,000; Full time

Job summary

Namely is seeking a Technical Instructional Designer (Assessment Programs) for a hybrid role based in Pune or Hyderabad, India. The role focuses on certification design, item development, and ongoing maintenance across credentialing programs.

You will manage projects from inception to completion, align content with blueprints, and collaborate with stakeholders across time zones to ensure timely delivery and documentation accuracy.

Qualifications

• 3–5+ years of experience in instructional design with a focus on assessment or credentialing programs
• Familiarity with credentialing best practices, assessment lifecycle management, and psychometric principles
• 3+ years of experience working within an LMS — creating, maintaining, and troubleshooting learning objects, assignments, and related program assets
• Strong organizational skills with the ability to manage multiple tasks, priorities and deadlines independently
• Exceptional written and verbal communication skills, as collaboration occurs asynchronously across time zones
• Strong process orientation — following SOPs, identifying gaps, building new documentation, driving continuous improvement
• Critical thinking and problem-solving skills, navigating ambiguity and proposing practical solutions
• Comfort operating in a global environment with privacy and data handling awareness
• Aptitude to quickly learn new system functionality without step-by-step instruction
• Bachelor's degree in HR tech, learning tech, enterprise SaaS, workforce transformation, or talent management

Responsibilities

• Certification design and development, including JTA, MQC profiling, blueprint design, item development, standard setting, and cut score determination
• Review examination items and credential content for clarity, accuracy, cognitive level, alignment to blueprint specs, and bias
• Provide content direction and blueprint alignment for candidate-facing support materials
• Content maintenance for certifications, including updates tied to product releases, item bank revisions, and Salesforce Knowledge articles
• Maintain content accuracy across all certification assets and documentation
• Project and program management of certification development tasks within timelines; escalate blockers as needed
• Own certification projects from inception to completion for senior roles, managing timelines, deliverables, and stakeholder expectations
• Maintain program documentation: inventories, items, blueprints, MQC profiles, cut scores, logs, and SOPs
• Develop and contribute to validity evidence files and improve documentation practices for scalability
• Collaborate with team members and stakeholders to align development activities with program strategy and timelines
• Operate with autonomy across time zones, surfacing issues and managing multiple workstreams

Skills

Instructional design

LMS

Communication

Project management

Analytical thinking

Education

Bachelor's degree

Master's degree

Tools

Cornerstone LMS

Salesforce Knowledge

AI tools

Job description

Technical Instructional Designer (Assessment Programs) | Pune or Hyderabad | Hybrid Location: India | Type: Full-Time | Experience Level: Mid-to-Senior Summary

In This Role You Will

• Certification Design and Development Participate in and support the design, development, and refresh of certifications and assessments, including Job Task Analysis (JTA), Minimally Qualified Candidate (MQC) profiling, examination blueprint design, item development, standard setting, and cut score determination, in alignment with industry credentialing standards
• Review examination items and credential content for clarity, accuracy, cognitive level, alignment to blueprint specifications, and freedom from bias prior to deployment
• Provide content direction and blueprint alignment guidance for the development of candidate-facing support materials
• Content Maintenance and Accuracy Execute ongoing certification maintenance activities, including content updates tied to product releases, item bank revisions, metadata and link corrections, and updates to Salesforce Knowledge articles to keep credentials current and accurate
• Maintain content accuracy and integrity across all assigned certification assets and documentation
• Project and Program Management Manage assigned certification development tasks and deliverables within established timelines, communicating progress and escalating blockers as needed
• For senior-level assignments, own certification projects from inception to completion, managing timelines, deliverables, and stakeholder expectations across all phases of development
• Program Documentation and SOPs Maintain accurate program documentation related to assigned development activities, including task inventories, item records, blueprints, MQC profiles, cut score records, update logs, and SOPs
• Develop and contribute to the validity evidence file and identify opportunities to improve documentation practices for scalability and consistency
• Collaboration and Cross-Functional Partnership Partner with team members and stakeholders to ensure development activities are aligned with broader program strategy, stakeholder expectations, and delivery timelines
• Operate with autonomy and accountability by proactively surfacing issues, communicating status updates, and managing multiple workstreams with minimal oversight across time zones

You Have Got What it Takes

• If you Have 3–5+ years of experience in instructional design with a focus on assessment or credentialing programs, including demonstrated experience in exam item writing and development
• Familiarity with credentialing best practices, assessment lifecycle management, and psychometric principles (e.g., blueprint alignment, item banking, standard setting)
• 3+ years of experience working within an LMS — creating, maintaining, and troubleshooting learning objects, assignments, and related program assets
• Strong organizational skills with the ability to manage multiple tasks, priorities, and deadlines independently
• Exceptional written and verbal communication skills — the ability to write with precision, professionalism, and clarity is essential, as a significant portion of collaboration occurs asynchronously across time zones
• Strong process orientation — following established SOPs, identifying gaps, building new documentation, and driving continuous improvement
• Critical thinking and problem-solving skills, with the ability to navigate ambiguity, surface issues proactively, and recommend practical solutions
• Comfort operating in a global environment, including awareness of privacy, data security, and responsible data handling obligations
• Aptitude to quickly learn new system functionality without requiring step-by-step instruction
• Bachelor's degree Background in HR technology, learning technology, enterprise SaaS, workforce transformation, or talent management

Preferred Qualifications

• Hands-on experience with Cornerstone LMS, including learning object management, assignments, and reporting
• Experience with Job Task Analysis (JTA) facilitation and cut score methodologies (e.g., modified Angoff)
• Experience leveraging AI tools to identify operational inefficiencies and drive scalable process improvements
• Master's degree in Instructional Design, Corporate Training, or a related field