Inside Sales Engineer

Emerson Japan, Ltd.; Boulder (CO); On-site; USD 70,000 - 74,000; Full time

Job summary

Emerson is seeking a customer-focused engineer to engage with customers, field sales, and service teams to understand requirements and translate them into effective solutions.

You will provide technical application support, size and configure solutions, and guide customers through order fulfillment while building strong relationships and using digital tools to boost productivity and engagement.

Qualifications

• Bachelor's degree in Engineering.
• 0–2+ years related experience.
• Legal authorization to work in the United States.

Responsibilities

• Engage with customers, field sales, and service teams to understand requirements.
• Provide technical application support and product expertise.
• Support an automated quote-to-order process by reviewing opportunities.
• Manage opportunity progression with internal teams.
• Build trusted customer relationships through responsive communication.
• Utilize digital sales and support tools to streamline processes.
• Apply technical judgment to resolve inquiries.
• Identify opportunities to expand customer engagement with Emerson solutions.

Education

Bachelor's degree in Engineering

Job description

In This Role, Your Responsibilities Will Be:

• Engage with customers, field sales, and service teams to understand application requirements, business objectives, and customer needs.


• Provide technical application support and product expertise to help customers select, size, configure, and implement solutions aligned with their operational goals.


• Support an increasingly automated quote-to-order process by reviewing complex opportunities, validating technical accuracy, resolving non-standard requirements, and guiding customers through order fulfillment.


• Manage opportunity progression through customer follow-up, purchase order review, and coordination with internal stakeholders to ensure successful outcomes.


• Build trusted customer relationships through responsive communication and a commitment to delivering an exceptional customer experience.


• Utilize digital sales, quoting, and customer support tools to streamline processes, improve productivity, and enhance customer engagement.


• Apply technical judgment to resolve customer inquiries, clarify requirements, and provide solutions for complex applications and opportunities.


• Identify opportunities to expand customer engagement by recommending additional products, services, or solutions while continuously building knowledge of Emerson technologies, applications, and industries.

Who You Are:

• You build strong customer relationships and deliver solutions that address customer needs. You communicate information clearly and effectively across a variety of audiences. You work collaboratively with others to achieve shared goals and encourage open discussion of diverse perspectives. You plan and prioritize work effectively, follow through on commitments, and take ownership of achieving results.

For This Role, You Will Need:

• Bachelor's degree in Engineering


• Zero (0) to Two (2) or more years related experience – previous experience will be considered for potential higher-level initial role placement


• Legal authorization to work in the United States without sponsorship now or in the future.

Preferred Qualifications That Set You Apart:

• Experience in customer service, inside sales, technical sales, applications engineering, or customer-facing support roles.


• Experience working with sales, service, or operations teams in a collaborative environment.


• Knowledge of industrial automation, instrumentation, measurement technologies, or related industries.

Our Culture & Commitment to You:

• At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact.


• We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k) with match, Profit-sharing, tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.


• At Emerson, our employees’ passion for innovation and results drives our success. We actively pursue new technologies, capabilities and approaches to drive tangible value for our customers. To reward this passion for innovation and results, Emerson makes meaningful investments in our people. We provide competitive compensation, integrated benefits offerings, and fulfilling career journeys that support the growth of each employee. We firmly believe that when Emerson is successful in achieving its operational and financial goals, our employees share in the company’s success. The salary range for this role is $70,000-$74,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.


• This position will be open for a minimum of 7 days from the day of posting. Applicants are encouraged to apply early to receive optimal consideration. In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

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