Technical Inside Sales & Customer Support Specialist

KESSENS Technik mit System GmbH & Co. KG

Germany (OH)

On-site

USD 36,836 - 52,952

Full time

14 days+

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Benefits offered by this job

28 days vacation
Fuel voucher (€50 monthly)
Germany ticket
E-bike leasing
Permanent contract
Flexible working time
Free training
Company pension plan
Health insurance
Summer/winter bonus

Job summary

Kessens Technik mit System GmbH & Co. KG in Lastrup is seeking a dedicated sales support professional to strengthen our team.

You will advise existing and new customers, process quotations, and handle orders in a collaborative, technical environment. You should have a completed commercial training, experience in internal sales or customer service, strong German language skills, and proficiency with MS Office; CRM/ERP familiarity is a plus.

Qualifications

  • Completed commercial training or a comparable qualification is desirable.
  • Experience in internal sales or customer service is an advantage.
  • Very good written and spoken German skills.

Responsibilities

  • Support and consultation for existing and new customers.
  • Creation, processing, and follow-up of quotations.
  • Entry and processing of customer orders.
  • Customer communication via telephone and in writing.
  • Coordination of delivery dates and alignment with internal departments.
  • Maintenance of customer and order data.
  • Supporting the field sales team with sales and administrative tasks.
  • Processing of customer inquiries and complaints.

Skills

Customer service
Communication
Organizational skills
Team player
German language

Education

Commercial training or equivalent

Tools

MS Office
CRM/ERP systems

Job description

Kessens Technik mit System GmbH & Co. KG in Lastrup is seeking a dedicated sales support professional to strengthen our team.

You will advise existing and new customers, process quotations, and handle orders in a collaborative, technical environment. You should have a completed commercial training, experience in internal sales or customer service, strong German language skills, and proficiency with MS Office; CRM/ERP familiarity is a plus.

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