Senior Sales Operations Coordinator

Körber; Atlanta (GA); Hybride; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Flexible work environment

Medical, dental, vision insurance

401(k) with company match

Education assistance programs

Employee assistance programs

Résumé du poste

Körber in Irving, TX is seeking a Senior Sales Operations Coordinator to drive operational excellence across service operations, business development, and proposals, partnering with leadership to ensure timely and compliant submissions.

The role requires strong CRM, BI, and analytics skills, cross-functional collaboration, and ability to lead initiatives including AI-enabled tooling; hybrid, full-time role with up to 25% travel.

Qualifications

• Bachelor's degree in a related field and 2–5 years of Sales Operations or Bid Management experience.
• Strong analytical and process management skills with ability to translate data into recommendations.
• Advanced CRM and BI proficiency (Salesforce preferred), Power BI, Excel, and reporting tools.
• Experience with AI-enabled tools and workflow automation.
• Ability to lead cross-functional initiatives without direct reporting authority.

Responsabilités

• Manage complex proposals for multiple opportunities ranging from $100K to $2.0M+, ensuring compliance and deadlines.
• Lead proposal strategy, scheduling, stakeholder engagement, and on-time submissions.
• Own CRM data integrity, pipeline accuracy, governance, sales reporting, and forecasting.
• Develop dashboards, forecasting reports, analytics, win/loss analysis and metrics.
• Coordinate pricing, risk, and compliance reviews; liaise across Sales, Engineering, Estimating, Procurement, Legal, Finance, Ops.
• Drive continuous improvement with SOPs, templates, governance, and workload monitoring.
• Lead AI tools adoption, content libraries, and knowledge management for efficiency.
• Support strategic initiatives with market intel, business analysis, and post-award handoff.

Connaissances

Analytical thinking

Stakeholder engagement

Project coordination

Decision-making

Strategic thinking

Business acumen

Communication skills

Formation

Bachelor's degree in Business Administration, Marketing, Supply Chain, Communications, Engineering, or a related field

Outils

Salesforce

Power BI

Microsoft Excel

Reporting platforms

Workflow automation platforms

Description du poste

Pioneer your career! Körber is the home for passionate people who innovate, collaborate and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. Together, we aim for being the first to do the right thing at the right time.

Join the home for entrepreneurs!

The Senior Sales Operations Coordinator is responsible for driving operational excellence across the service oerations, business development, and proposal functions. This role partners closely with the Director of Customer Service and Business Development Manager to lead proposal execution, CRM governance, analytics, process optimization, automation initiatives, and cross-functional coordination. The position serves as a key business partner to Sales, Engineering, Finance, Operations, and Executive Leadership, ensuring opportunities progress efficiently from qualification to closure.

Your role in our team

• You will independently manage complex proposals and bid activities for multiple concurrent opportunities ranging from $100K to $2.0M+, ensuring compliance with customer requirements, internal governance, and submission deadlines
• Lead proposal strategy, planning, scheduling, stakeholder engagement, and submission execution to deliver accurate, complete, high-quality customer submissions on time
• Serve as the business owner for CRM data integrity, pipeline accuracy, opportunity governance, sales reporting, and forecasting to ensure reliable business information and management visibility
• Develop and maintain executive dashboards, forecasting reports, pipeline analytics, win/loss analysis, and proposal performance metrics; analyze trends, risks, resource capacity, and business performance to support informed decision-making
• Coordinate and facilitate executive, pricing, risk, and compliance reviews and approvals. Serve as the primary liaison among Sales, Engineering, Estimating, Procurement, Legal, Finance, and Operations to resolve issues and ensure proposal readiness
• Drive continuous improvement initiatives across Customer Service by developing and maintaining standard operating procedures, process documentation, templates, and governance frameworks while monitoring workload, resource utilization, bid cycle times, modernization initiatives, and process effectiveness
• Lead the implementation and adoption of AI-enabled tools, workflow automation, proposal content libraries, and knowledge management solutions to improve operational efficiency, standardization, scalability, and proposal effectiveness
• Support strategic business initiatives through market intelligence, business analysis, operational reporting, and recommendations; lead post-award project handoff coordination to ensure a seamless transition from opportunity pursuit to execution

Your profile

• You have a bachelor's degree in Business Administration, Marketing, Supply Chain, Communications, Engineering, or a related field, with 2–5 years of experience in Sales Operations, Business Operations, Bid Management, Proposal Management, Commercial Excellence, Business Analytics, or Project Coordination
• Strong analytical, business process management, and problem-solving skills, with the ability to interpret complex data, identify trends, and translate findings into actionable business recommendations
• Advanced proficiency with CRM systems (Salesforce preferred), Power BI, Microsoft Excel, reporting platforms, and business intelligence tools. Experience with CRM systems, reporting solutions, and workflow automation platforms required
• Experience with workflow automation, AI-enabled tools, and process optimization initiatives. Experience implementing or utilizing AI tools and business process automation solutions is highly desirable
• Strong project management, organizational, and coordination capabilities, with the ability to lead initiatives, manage deliverables, and influence stakeholders across multiple business functions without direct reporting authority
• Excellent executive-level written and verbal communication, presentation, and stakeholder engagement skills, combined with strong business acumen, strategic thinking, ownership, and sound decision-making
• Proven ability to manage competing priorities, complex assignments, and deadlines in a fast-paced environment while maintaining accuracy, accountability, and quality
• Experience supporting complex capital equipment, automation, engineering, manufacturing, or technology sales environments preferred. Ability and willingness to travel up to 25% as required by business needs

Eligible applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas for this position.

Your working environment at Körber

Körber is pioneering cutting-edge sorting technology and solutions that shape the future of mail and parcel automation across Europe, North America and Asia. Set new industry standards and champion customer-centric services and solutions with our dynamic parcel logistics team based in Irving, Texas, USA.

This full-time, exempt role offers a hybrid work setting.

Your Benefits

• You will enjoy a flexible work environment that supports your work-life balance; we offer paid time off for parental leave and 22+ days off for personal time and holidays
• You will have access to medical, dental, and vision insurance plans with FSA or HSA options, and a 401(k) plan with a company match up to six percent
• You are provided with several company-paid benefits, including vision insurance, short and long-term disability and basic life insurance plans, and educational and employee assistance programs

Can you see yourself in this profile? Then Körber is the right place for you. We look forward to getting to know you!

Equal opportunity employer

We are an Equal Opportunity Employer and are committed to ensuring equal employment opportunity to all applicants. All hires to our team are based on qualifications, merit, and business needs. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial, and/or local law.

Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience, please contact us via [e-mail]. We work with selected partners and therefore ask recruitment consultancies to refrain from contacting us by mail or telephone.

Disclaimer: The duties listed above are intended only as representation of the essential functions of this position. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change at the sole discretion of the employer. Nothing in this document alters an employee’s at-will employment status. Individual compensation will be determined by various factors such as scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.

Applicants must be legally authorized to work for ANY employer in the U.S., this position is not eligible for Visa Sponsorship.

We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status. You can find out more about our culture here Culture at Körber - it's worth taking a look!

We are committed to providing an accessible working environment. Applications from people with a recognized disability under German law, including people with severe disabilities or equivalent status, are expressly welcome. We would appreciate it if you could voluntarily indicate this directly in your CV or cover letter so that we can support you as effectively as possible throughout the process. You can find out more about the work of our representative body for people with severe disabilities here. They are happy to answer any confidential questions you may have in advance.

If you have any questions or technical problems, please send us an e-mail to [e-mail].