Technical Implementation Manager Vice President

Aumni; Charlotte (NC); Sur place; USD 180 000 - 240 000; Plein temps

Résumé du poste

JPMorgan Chase & Co. is seeking an Implementation Vice President in the Commercial & Investment Bank to lead complex treasury product implementations for global clients.

You will manage onboarding, build relationships with stakeholders, and translate client requests into detailed technical specifications, driving innovation and risk management in a fast-paced environment. This client-facing role requires 7+ years in treasury product implementations, strong project management, and proficiency

Qualifications

• 7+ years of experience in implementing treasury products or similar financial services.
• Proven track record in risk management and mitigation strategies.
• Strategic planning and resource allocation experience.
• Advanced data and tech literacy with model interpretation.
• Strong stakeholder management and ability to influence colleagues.
• Technical project management in a client-facing environment.
• Comfort using collaboration tools like WebEx and Zoom.

Responsabilités

• Lead treasury product implementation and training for clients, ensuring smooth onboarding.
• Connect with clients via Zoom, email, and other collaboration tools.
• Build relationships with partners in Relationship Management, Sales, Service, Operations, and Product Management.
• Manage client and partner expectations throughout the implementation process.
• Translate client requests into detailed technical specifications for treasury services.
• Document meeting agendas, minutes, and project plans using Microsoft Office.
• Demonstrate problem-solving and escalate issues when needed.
• Identify and manage business risks with ownership of issues.

Connaissances

Treasury product implementations

Risk management

Strategic planning

Data & tech literacy

Stakeholder management

Client-facing project management

Collaboration tools (WebEx/Zoom)

Formation

Bachelor of Science or Bachelor of Arts Degree

Outils

WebEx

Zoom

Description du poste

Are you ready to lead and innovate in the world of finance? Join JP Morgan Chase as an Implementation Vice President and be at the forefront of delivering exceptional client experiences. This role offers you the opportunity to shape the future of treasury product implementations for global clients. Elevate your career with endless growth opportunities and make a meaningful impact in a dynamic and diverse team. Your expertise will drive innovation and success in a fast-paced environment.

As an Implementation Vice President within the Commercial & Investment Bank, you will lead the charge in managing complex technical treasury product implementations. You will play a pivotal role in ensuring our clients have a seamless onboarding experience, leveraging your skills to build strong relationships and drive impactful outcomes. Join us in a collaborative and inclusive environment where your contributions matter and innovation thrives.

Job Responsibilities:

• Lead the implementation and training experience for assigned clients, ensuring a smooth onboarding process.
• Connect with clients through Zoom, Email, and other collaborative technologies.
• Build and maintain strong relationships with key partners in Relationship Management, Sales, Service, Operations, and Product Management.
• Manage client and partner expectations throughout the implementation process.
• Implement mixed payable solutions and support clients with file mapping exercises.
• Collaborate with Operations and Product Management to streamline processes.
• Identify and manage business risks, showing ownership of issues.
• Translate client requests into detailed technical specifications for treasury services.
• Document meeting agendas, minutes, and project plans using Microsoft Office tools.
• Demonstrate creative problem-solving and elevate issues when necessary.
• Manage conflicts and facilitate discussions to create optimal solutions.

Required qualifications, capabilities, and skills:

• 7+ years of experience in implementing treasury products or similar financial services.
• Proven track record in risk management and implementing mitigation strategies.
• Demonstrated ability in strategic planning and resource allocation.
• Advanced proficiency in data and tech literacy, including model interpretation.
• Strong skills in stakeholder management, relationship building, and ability to communicate, partner, and influence effectively.
• Technical project management experience in a client-facing environment.
• Comfort using technology such as WebEx, Zoom, and other collaboration tools.

Preferred qualifications, capabilities, and skills:

• Bachelor of Science or Bachelor of Arts Degree.
• Passion for learning new operating models, technologies, and industry trends.
• Technical client consulting experience to support technical roles and experience in ERP, systems integration, or API space.
• PMP or other Project Management Certifications.
• Experience in coaching or mentoring employees.
• Strategic thinking with adaptability to change.
• Demonstrated ability to identify opportunities for AI and automation integration within operational workflows, including experience evaluating, implementing, or governing AI-driven solutions to achieve scalable process improvements and strategic objectives

Final Job Grade and officer title will be determined at time of offer and may differ from this posting.

Some travel required (10%) to visit clients and internal partners.

Please note this role is not eligible for employer immigration sponsorship.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.

Lead and manage treasury product implementation process(s) for new and existing clients as they move to the Chase banking platform