Technical Field Trainer - OpenAI

CyberCoders; Boston (MA); Hybrid; USD 125,000 - 175,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with employer match

PTO and paid holidays

Paid training and career development

Job summary

OpenAI is seeking a Technical Field Trainer for AI and Generative AI in a hybrid role. You will lead hands-on bootcamps and workshops for engineers, architects, and executives across multiple U.S. metros and internationally.

You will guide real-world AI workflows, work with APIs/SDKs, and translate complex AI topics into business-ready explanations. This role emphasizes premium delivery quality and collaboration with leadership to scale enablement.

Qualifications

• Background in technical training, developer education, or enablement with workshops or bootcamps for professional audiences.
• Working knowledge of large language models and AI concepts, prompt engineering, and AI development workflows.
• Familiarity with APIs, SDKs, developer tools, and at least one major cloud platform (AWS, Azure, or Google Cloud).
• Ability to read and lightly modify sample code in Python or JavaScript during live sessions.
• Exceptional facilitation and communication skills serving both engineers and business leaders.

Responsibilities

• Deliver instructor-led bootcamps, workshops, and live lab sessions to engineers, architects, executives, and sales teams.
• Guide participants through AI developer workflows using APIs, SDKs, and labs with sample code.
• Troubleshoot issues in real-time during live labs and API scenarios.
• Translate AI/LLM concepts into clear business-relevant explanations for varied audiences.
• Represent OpenAI's technical brand with credibility at enterprise and partner organizations.
• Maintain high delivery quality across regions and audience types.
• Collaborate with leadership and regional teams to improve training outcomes.

Skills

Technical training

Live workshops

Communication

Cloud platforms (AWS/Azure/GCP)

Tools

APIs

SDKs

Python

JavaScript

Job description

Technical Field Trainer - AI and Generative AI (Hybrid)

This is one of the highest-visibility training roles in enterprise AI right now: you will represent OpenAI directly, running hands-on bootcamps and technical workshops for engineers, architects, and executives at Tier 1 global partners across eight U.S. metros and internationally.

WHAT YOU WILL DO

• Deliver instructor-led bootcamps, technical workshops, and live lab sessions to mixed audiences ranging from software engineers and solution architects to sales teams and C-suite executives
• Guide participants through real AI developer workflows using APIs, SDKs, prompt engineering, and RAG patterns with prepared labs and sample code
• Troubleshoot participant issues in real time during live lab environments, navigating API errors and developer tooling on the fly
• Translate complex generative AI and LLM concepts into clear, business-relevant explanations calibrated to each audience's technical level
• Represent OpenAI's technical brand with credibility and professionalism at enterprise and strategic partner organizations
• Maintain premium, consistent delivery quality across regions and diverse audience types
• Collaborate with program leadership and regional stakeholders to continuously improve training outcomes

WHAT YOU NEED

• Background in technical training, developer education, software engineering, or technical enablement with experience delivering workshops or bootcamps to professional audiences
• Working knowledge of large language models, generative AI concepts, prompt engineering, and AI application development workflows
• Familiarity with APIs, SDKs, developer tools, and at least one major cloud platform (AWS, Azure, or Google Cloud)
• Ability to read and lightly modify sample code in Python or JavaScript during live sessions
• Exceptional facilitation and communication skills with comfort engaging both engineers and business leaders in the same session

NICE TO HAVE

• Experience delivering enterprise technical enablement or partner certification programs at global technology organizations
• Background in AI/ML platforms, developer relations, or cloud infrastructure
• Experience supporting certification, badging, or scaled partner enablement programs
• Fluency in English plus Hindi, French, German, or Japanese

PAY AND BENEFITS

• $125,000 - $175,000 per year (depending on experience and location)
• Medical, dental, and vision coverage
• Health savings account with employer contribution
• 401(k) with employer match
• Paid time off including holidays, vacation, sick time, and parental leave
• Paid training and career development resources
• Employee assistance program

Full OpenAI product training and certification provided at no cost to you.

LOCATION AND SCHEDULE

Hybrid - positions available in the following metros:

Chicago, IL - Seattle, WA - San Francisco, CA - Boston, MA - Dallas, TX - Washington, DC - Atlanta, GA - Houston, TX - Los Angeles, CA - Austin, TX

Local travel within your assigned region required.

Employment type: Full-time

This role is part of OpenAI's Global AI Enablement Program, placing experienced technical trainers at the forefront of enterprise AI adoption worldwide. You will receive full product training and certification before your first engagement.

Benefits

• Competitive base salary commensurate with experience
• Health, dental, and vision coverage
• Travel and expenses covered
• PTO and paid holidays