Technical Field Rep

New Balance.; United States; Remote; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Trackster, where you'll be the face of the brand in your community! This role involves engaging with local athletes, hosting events, and building strong relationships with retail partners. You'll play a vital role in promoting New Balance products and driving brand awareness. With opportunities for professional growth and a supportive team culture, this position is perfect for someone passionate about sports and community engagement. Embrace the chance to make a positive impact while enjoying a flexible work environment.

Benefits

Medical Insurance Options

Dental and Vision Insurance

401K

$1,000 Lifestyle Reimbursement

4 Weeks of Vacation

12 Holidays

Tuition Reimbursement

Online Learning Opportunities

Mentorship Programs

Work from Anywhere for 4 Weeks

Qualifications

• 2-3 years of retail or sales experience required.
• Must be able to lift and carry up to 30 pounds.

Responsibilities

• Act as brand ambassador connecting with local athletes.
• Educate retail staff on New Balance products.

Skills

Retail Sales Experience

Communication Skills

Bilingual (Spanish/English)

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION:

The Trackster is responsible for being the New Balance face of brand with their local community and their local specialty retail account base. Our team member will be able to successfully execute product training, educational, promotional, and merchandising tasks for footwear, apparel, and accessories at running specialty and/or sporting goods accounts. This role is responsible for building strong business relationships with store owners, managers, and retail sales associates to drive sell through on NB products.

The Trackster is an integral part of growing brand awareness and stimulating end-consumers to try the products in their local communities. The role acts as a brand ambassador for New Balance with their local run clubs, fitness ambassadors and other athletic minded individuals and will be tasked with setting up try on events and other community activations. The Trackster team is fully equipped to make an impact through championing the brand in their local communities as well as through in person account visits and national trainings with a focused approach and direction.

MAJOR ACCOUNTABILITIES:

• Align with national strategy and brand goal directives from leadership.

• Act as brand ambassadors connecting with athletes and fitness enthusiasts in the local community to host events and conduct product demos.

• Develop and maintain productive, effective, and professional relationships with retail store sales staff and management.

• Educate and train staff members on current New Balance footwear and apparel offerings at the doors on your account list (product education clinics, sales floor hours).

• Work nationally sponsored events such as New York Marathon, The Brooklyn Half Marathon and New Balance Indoor and Outdoor Nationals.

• Stay current on industry trends, products, and communications.

REQUIREMENTS FOR SUCCESS:

• Two to three years of retail or sales experience required and athletic participation a plus.

• Prefer run specialty or sporting goods retail experience. Highly connected to the running channel; previous participation in races and expos is desired.

• Excellent communication & presentation skills are required.

• Frequent travel and working on weekends.

• Must be able to lift and carry sample bags or promotional event displays weighing up to 30 pounds.

• Valid driver’s license and an acceptable (as defined by NBAS auto insurance policy) driving record are required.

• Bilingual Spanish/English preferred. Must be conversational in Spanish and fluent in English.

This is a remote position based in the Miami metro area.

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced “Work from Anywhere” (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.