Technical Facilities Manager

Round One Entertainment Inc.; California (MO); On-site; USD 65,000 - 95,000; Full time

Job summary

Round One Entertainment Inc. is seeking a Facility Manager to oversee repair and operation of bowling lanes, pinsetters and arcade machines in a high-traffic bowling center.

The role includes planning, budgeting for repairs and upgrades, and coordinating safety programs while maintaining equipment to USBC specs. Travel may be required; strong customer service and leadership are essential.

Qualifications

• Strong sense of customer service and interpersonal skills, with high integrity and respect for everyone.
• Solid communication, critical and analytical thinking skills.
• Experience maintaining and repairing arcade and bowling equipment is a plus.

Responsibilities

• Maintain bowling equipment and lanes to USBC specs and safety standards.
• Manage repair and operation of pinsetters, score machines, lanes, and arcade games.
• Oversee budgeting, planning for repairs, and coordinating with supervisors.

Skills

Customer service

Interpersonal skills

Communication

Critical thinking

Analytical thinking

Integrity

Respect for all

Education

Two-year related experience

Job description

Job Description

Job Description

Got a knack for fixing things and hands-on experience under your belt? Are you into video games, bowling, karaoke? Do you enjoy being around people and work in a fun environment? Then you’re the kind of person we’d love to hire!

The Facility Manager is primarily responsible for the repair and operation of pinsetters, pin spotters, automatic scoring machines, lanes and other facility equipment at the highest level of operating proficiency. The Facility Manager is also responsible for all the repairs and operations of an amusement arcade. His/her job is to oversee, manage, and maintain mechanical and arcade machines. In addition, the Facility Manager assists with planning and budgeting for repairs and upgrades and performs administrative, logistic or other duties as assigned. Travel may be required.

Essential Duties:

Bowling:

• Ensures that bowling equipment is being serviced and maintained.
• Ensures that lane maintenance and repairs on bowling lanes, pinsetters, and other bowling-related equipment are being conducted and maintained.
• Trains other mechanics in Brunswick machine area safety procedures and standards of operation for bowling equipment, building maintenance, and preventative maintenance programs.
• Ensures Brunswick's operational compliance with appropriate laws and policies including OSHA safety practices and procedures.
• Improves and updates the current inventory system; keeps inventory current.
• Identifies and suggests repairs and replacements of malfunctioning bowling equipment with final approvals from Manager/ Supervisor or Sr. General Manager as appropriate.
• Updates the Brunswick preventative maintenance charts for the bowling center equipment as posted (daily, weekly, monthly, quarterly, and annually).
• Ensures high-scoring lane conditions meet and align with USBC specifications.
• Must successfully complete the Brunswick mechanic training programs for the machine type in their assigned center, as well as any other training programs developed for their position.

Amusement (Arcade):

• Ensures that amusement arcade games are being serviced and maintained.
• Responds to customer complaints of machine malfunction; analyzes the mechanism to find the root of the problem.
• Manages the installation, maintenance, and repairs both mechanical and circuitry issues in arcade game machines.
• Manages the transporting of machines and ensures machines are assembled using meters, electrical parts, hand tools, and soldering irons.
• Able to readily identify the most common problem with components like controls and audio systems.

Other:

• Obtains bids for regular and emergency repairs/maintenance of the facility in accordance with the budget proposal.
• Monitors and schedules regular maintenance of HVAC system, roof, plumbing system, electrical system, life/safety, and other building systems.
• Performs other maintenance and repair tasks.
• Keeps a clean and organized workshop.
• Ability to work varying shifts, weekends and holidays, as well as overtime to support business needs.
• Other duties may be assigned.

Non-Essential Duties:

• Conducts alcohol and age restriction control in accordance with company policies.
• Follows up to complete any assigned work.
• Maintains high ethical standards in the workplace.
• Reports all irregular issues and problems to general management for a solution.
• Maintains good communication with all employees and outside contacts.
• Complies and maintains the confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications:

• Technical Facilities Manager must possess a strong sense of customer service and interpersonal skills to include high integrity and respect for everyone.
• The Facility Manager must demonstrate solid communication skills, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnicity, gender, etc.).

Education and/or Experience:

• Two-year related experience; or equivalent combination of education and experience.

Work Environment:
While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.

Physical Demands:
While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extensive periods of time without b