Technical & Fabrication Specialist

Wilsonart Engineered Surfaces; Temple (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

Company-paid disability

Tuition reimbursement

Paid vacation and holidays

Job summary

Wilsonart in Temple, TX seeks a Technical & Fabrication Representative to advise, facilitate, and train on quality processes and fabrication methods across the organization and with external partners. The role emphasizes product expertise in surfacing, problem solving, and hands-on fabrication knowledge.

The ideal candidate will demonstrate proficiency with CAD tools, strong communication, and the ability to travel for on-site and client engagements, supporting Wilsonart’s quality initiatives

Qualifications

• Bachelor's degree in construction management, construction engineering technology, or related field, or equivalent combination of education and experience.
• Experience in fabrication of surfacing products.
• Proficient in Operational Excellence methodologies and tools (Lean, Six Sigma, Kaizen, 5S, RCA).
• Ability to travel.
• Excellent verbal and written communication skills.

Responsibilities

• Facilitates customer claims (Part A & B) process from start to finish while coordinating with field reps, manufacturing and technical service representatives.
• Fabricate Wilsonart products (laminate, solid surface, quartz, decorative edges, decorative metals) for Marketing, Fabricator University, BETA installs, and other departments as needed.
• Provide technical assistance to internal/external customers by resolving complaints, negotiating claims, and performing field evaluations for all Wilsonart products.
• Directs and advises special test procedures to analyze components and physical properties of materials from customer complaints.
• Facilitate presentations/seminars for field presentations, in-house presentations, and webinars and conducts facility tours for visiting customers.

Skills

Public speaking

Leadership

Time management

Problem solving

Education

Bachelor's degree in construction management or related field

Tools

AutoCAD

SolidWorks

Microvellum

MS Office (Outlook, Word, Excel)

Job description

Wilsonart in Temple, TX seeks a Technical & Fabrication Representative to advise, facilitate, and train on quality processes and fabrication methods across the organization and with external partners. The role emphasizes product expertise in surfacing, problem solving, and hands-on fabrication knowledge.

The ideal candidate will demonstrate proficiency with CAD tools, strong communication, and the ability to travel for on-site and client engagements, supporting Wilsonart’s quality initiatives