Technology Engineer

enGen

Pittsburgh (Allegheny County)

On-site

USD 80,000 - 100,000

Full time

14 days+

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Job summary

A leading technical solutions company seeks a Technical Engineer to support design, development, and maintenance of technical solutions, specifically focusing on the Starburst Enterprise Platform. Candidates must have strong knowledge of SEP infrastructure, experience in technical problem-solving, and proven collaboration with multiple teams. This role requires a Bachelor's degree in Computer Science and 3 years of relevant experience. The position is based in Pittsburgh and involves working on-site for specific days of the week.

Qualifications

  • 3 years of experience analyzing, designing, coding, testing and implementing technical solutions.
  • 3 years of technical problem-solving and solution implementation experience.
  • Strong SQL skills, particularly with optimization techniques.

Responsibilities

  • Analyze, design, code, test, and implement technical solutions.
  • Collaborate with stakeholders to gather requirements.
  • Document technical processes and procedures.

Skills

Analytical thinking
Adaptability
Technical proficiency
Team collaboration

Education

Bachelor’s degree in Computer Science or related field

Tools

GitLab
Terraform
Ansible
Helm Charts
SQL

Job description

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Company

enGen

Job Description

Eligible candidates must be US Citizens due to contractual/access requirements. Candidates within a 50‑mile radius of a Highmark office (Pittsburgh or Mechanicsburg) are required to work on‑site Tuesdays, Wednesdays, and Thursdays, from 8:00 AM to 5:00 PM EST. Those residing outside this radius must travel to Pittsburgh for an annual meeting.

This job is an integral member of one of our teams responsible for supporting the design, development, and maintenance of our technical solutions, ensuring their efficient and reliable operation. The position will be responsible for the system administration of the Starburst Enterprise Platform (SEP) within the organization. Eligible candidates must have a strong knowledge and proven work experience with the infrastructure components of SEP and its supporting technologies. They will work closely with other technical professionals, analysts, and engineers to build and optimize solutions, ensuring quality, integrity, and performance. The ideal candidate is adaptable, solution‑oriented, and capable of collaborating across multiple teams to support a broad range of technical initiatives. The incumbent and team may be involved in every aspect of the technical process from idea generation, analysis, design, build, and support using various technologies and design patterns.

Essential Responsibilities
  • Analyze, design, code, test, and implement technical solutions while providing general production monitoring and support.
  • Collaborate with stakeholders across IT, product, analytics, and business teams to gather requirements and provide technical solutions that meet organizational needs.
  • Monitor work against production schedule and provide progress updates, reporting any issues or technical difficulties to leadership regularly.
  • Document technical processes and procedures, and participate in technical reviews and knowledge‑sharing sessions.
  • Collaborate on the design and implementation of architecture to ensure solution alignment with enterprise goals and standards.
  • Perform technical analysis and provide insights to support decision‑making across various departments.
  • Stay up‑to‑date with the latest relevant technologies and industry best practices.
  • Other duties as assigned or requested.
Experience
Required
  • US Citizenship.
  • 3 years of experience analyzing, designing, coding, testing and implementing technical solutions, and providing general production support with minimal or no defects.
  • 3 years of technical problem‑solving, solution implementation, team/project collaboration experience.
  • 3 years of basic computer science concepts and principles, working common operating systems, development languages/scripting.
Preferred
  • 3 years of experience installing, configuring, deploying, upgrading and managing SEP with thorough knowledge of Starburst/Trino distributed architecture.
  • 5 years experience managing software applications using Infrastructure‑as‑Code techniques and tools including GitLab, Terraform, Ansible, Helm Charts.
  • 5 years experience with SEP security features, including authentication using LDAP, Kerberos, or OAuth and Role‑Based Access Controls.
  • 5 years experience with various SEP data source connectors (Oracle, DB2, Teradata, S3, PostgreSQL, MySQL, etc.) and their configuration within Starburst.
  • 5 years experience monitoring, scaling, and troubleshooting SEP clusters.
  • 5 years experience identifying key metrics for Starburst platform health and performance, setting up alerts, and analyzing logs for root‑cause analysis.
  • Strong SQL skills, particularly with Trino’s dialect and optimization techniques, with the ability to analyze query plans, identify bottlenecks, and apply optimizations.
  • Experience with Google Cloud Platform and its associated services is a plus.
Skills
  • Demonstrated ability to achieve stretch goals in an innovative and fast‑paced environment.
  • Adaptability: ability to take on diverse tasks and projects, adapting to evolving needs.
  • Analytical thinking with focus on detail and accuracy.
  • Interest and ability to learn other technologies as needed.
  • Technical proficiency with a range of data tools and technologies.
  • Track record in designing, implementing, and supporting large‑scale technical solutions.
  • Sense of ownership, urgency, and drive.
  • Demonstrated passion for user experience and improving usability.
  • Team collaboration: works effectively in cross‑functional environments.
Education
Required
  • Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, or relevant experience/education as determined by the company.
Preferred
  • Master’s degree in Computer Science, Information Systems, Computer Engineering, or related field.
Licenses or Certifications
Required
  • None
Preferred
  • None
Travel Requirement

0% - 25%

Physical, Mental Demands and Working Conditions

Office‑ or Remote‑based. Occasional travel to various work sites or from site‑to‑site. Not primarily out‑of‑the‑office selling products/services. No physical work site required. Lifting up to 10 pounds constantly. Lifting 10 to 25 pounds occasionally. Lifting 25 to 50 pounds rarely.

Disclaimer

The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both HIPAA and all data security guidelines.

Also, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org.

California Consumer Privacy Act Employees, Contractors, and Applicants Notice.

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