Provider Manager IT

enGen; Pittsburgh (Allegheny County); Hybrid; USD 130,000 - 180,000; Full time

Job summary

enGen seeks a Manager to lead provider-facing projects, data exchanges, and reporting initiatives. You will oversee 2–3 Agile Scrum teams (12–18 data professionals) across a hybrid onshore/offshore model, delivering data integration and cloud architectures.

The role requires deep healthcare data knowledge, strong executive communication, and governance of DevOps/CI-CD practices to ensure scalable, compliant outcomes.

Qualifications

• 5+ years in a leadership/mentoring role.
• 5 years planning, implementing, maintaining and growing capabilities within relevant discipline.
• 3 years developing, communicating and presenting concepts to varying audience.
• 5+ years in data engineering, data integration, and reporting project management or delivery management.
• 3+ years managing technical teams and resources in an Agile Scrum environment.
• 3+ years in Healthcare/Health Insurance industry with provider networks, directories, and VBR knowledge.
• Experience with cloud platforms (GCP), Data Lakehouse architectures, and CI/CD DevOps pipelines.

Responsibilities

• Team Leadership & Delivery Management: Manage 2-3 Agile Scrum teams (12-18 total onshore and offshore data professionals), fostering a high-performing culture, providing mentorship, and ensuring successful delivery of provider-facing projects, data exchanges, and reporting.
• Technical & Architectural Oversight: Oversee the technical execution of data pipelines and architectures using GCP, Cloud-based PySpark, Data Lakehouse architecture concepts, Informatica, and SAS. Champion development best practices including GitHub/DevOps CI/CD, YAML, and Cloud Infrastructure as Code (IaC).
• Domain Expertise Integration: Guide teams through complex healthcare-specific data challenges, including Provider directories, provider networks and benefit tiers, Value-based reimbursement (VBR) programs, and EHR system data exchanges for payer/provider mutual benefit.
• Stakeholder Collaboration & Executive Presence: Collaborate with senior stakeholders and executive leadership to align on requirements, feature prioritization, resource management, and conflict resolution. Act as a primary communication bridge between technical teams and business stakeholders.
• Agile Governance & Process Improvement: Drive Agile Scrum methodologies across the teams, refining delivery processes, risk management, defect reduction, and operational efficiencies.
• Other duties as assigned or requested.

Skills

Agile Scrum Methodology

Data Engineering & Lakehouse

Healthcare Domain Knowledge

Executive Communication

DevOps & CI/CD

Conflict Resolution

Education

Bachelor’s Degree in IT / MIS / CS

Master’s Degree (Preferred)

Tools

GCP

PySpark

SQL

Informatica

SAS

Job description

JOB SUMMARY

This position is responsible for leading and managing the delivery of Provider-facing projects, data exchanges, and reporting initiatives. The Manager oversees 2 to 3 Agile Scrum teams comprising 12–18 total data professionals—including business analysts, data engineers, quality/testing engineers, and data analysts—across a hybrid model of onshore and off-shore resources. This role requires deep expertise in data integration, reporting, provider networks, and modern cloud data architectures. The Manager collaborates extensively with senior stakeholders for requirements gathering, prioritization, executive communication, and strategic alignment, while ensuring high-quality, scalable delivery using modern DevOps and cloud practices.

Company

enGen

Job Description

This position is responsible for leading and managing the delivery of Provider-facing projects, data exchanges, and reporting initiatives. The Manager oversees 2 to 3 Agile Scrum teams comprising 12–18 total data professionals—including business analysts, data engineers, quality/testing engineers, and data analysts—across a hybrid model of onshore and off-shore resources. This role requires deep expertise in data integration, reporting, provider networks, and modern cloud data architectures. The Manager collaborates extensively with senior stakeholders for requirements gathering, prioritization, executive communication, and strategic alignment, while ensuring high-quality, scalable delivery using modern DevOps and cloud practices.

ESSENTIAL RESPONSIBILITIES

• Team Leadership & Delivery Management Manage 2-3 Agile Scrum teams (12-18 total onshore and offshore data professionals), fostering a high-performing culture, providing mentorship, and ensuring successful delivery of provider-facing projects, data exchanges, and reporting.
• Technical & Architectural Oversight Oversee the technical execution of data pipelines and architectures using GCP, Cloud-based PySpark, Data Lakehouse architecture concepts, Informatica, and SAS. Champion development best practices including GitHub/DevOps CI/CD, YAML, and Cloud Infrastructure as Code (IaC).
• Domain Expertise Integration Guide teams through complex healthcare-specific data challenges, including Provider directories, provider networks and benefit tiers, Value-based reimbursement (VBR) programs, and Electronic Health Record (EHR) system data exchanges for payer/provider mutual benefit.
• Stakeholder Collaboration & Executive Presence Collaborate closely with senior stakeholders and executive leadership to align on requirements, feature prioritization, resource management, and conflict resolution. Act as a primary communication bridge between technical teams and business stakeholders.
• Agile Governance & Process Improvement Drive Agile Scrum methodologies across the teams, continuously refining delivery processes, risk management, defect reduction, and operational efficiencies.
• Other duties as assigned or requested.

EDUCATION

Required

• Bachelor’s Degree in Information Technology, Management Information Systems, Computer Science or closely related discipline

Substitutions

• None

Preferred

• Master’s Degree in Information Technology, Management Information Systems, Computer Science or closely related discipline

EXPERIENCE

Required

• 5 years in a leadership / mentoring role
• 5 years of planning, implementing, maintaining and growing capabilities within relevant discipline
• 3 years of developing, communicating and presenting concepts to varying audience

Preferred

• 5+ years of experience in data engineering, data integration, and reporting project management or delivery management.
• 3+ years of experience managing technical teams and resources (including offshore/onshore mixes) in an Agile Scrum environment.
• 3+ years of experience in the Healthcare or Health Insurance industry, specifically with deep knowledge of provider networks, directories, and value-based reimbursement programs.
• Demonstrated experience with cloud platforms (preferably GCP), Data Lakehouse architectures, and modern CI/CD DevOps pipelines.

SKILLS

People Management & Leadership

• Agile Scrum Methodology
• Data Engineering & Lakehouse Architecture (GCP, PySpark, SQL)
• Healthcare Domain Knowledge (Provider Networks, VBR, EHR Data Exchanges)
• Executive Communication & Stakeholder Management
• DevOps & CI/CD Practices (GitHub, YAML, Infrastructure as Code)
• Conflict Resolution & Strategic Problem-Solving

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• None

SKILLS

• Knowledge of company’s business practices and direction as well as familiarity with the company’s products and resources
• Knowledge of the assigned business unit/area's direction and practices
• This position is required to comply with all Highmark Corporate Policies and IT Procedures, Standards and Strategies

Language (Other Than English)

None

Travel Requirement

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based - Hybrid

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Physical work site required

Yes

Lifting up to 10 pounds

Constantly

Lifting 10 to 25 pounds

Occasionally

Lifting 25 to 50 pounds

Never

Disclaimer

The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement

This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

Confidential Information Handling

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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