Technical Engineer – Depot Management

TechDigital Group; East Moline (IL); On-site; USD 36,000 - 54,000; Full time

Job summary

TechDigital Group in Illinois is seeking a Configuration Center Operations Technician to support day-to-day activities related to moving, preparing, tracking, and fulfilling equipment and assets. The role emphasizes accuracy, safety, reliability, and customer service.

Training is provided for required processes, systems, and responsibilities. The position requires attention to detail, ability to work independently or as part of a team, and adaptability in a fast-paced environment.

Qualifications

• Experience in depot management and configuration center operations.
• Strong knowledge of end-user device lifecycle management (laptops, desktops, AV, smart devices).
• Experience with Microsoft ecosystem and device management tools.

Responsibilities

• Support receiving, inventory management, equipment preparation, asset handling, packaging, shipping, fulfillment, and related processes.
• Use business systems and standard workplace technology to complete tasks.
• Follow procedures to maintain quality, safety, inventory accuracy and documentation.

Skills

Depot Management

Device Lifecycle Management

Microsoft ecosystem tools

Job description

Top 3 Skills

• Hands-on experience in Depot Management/Configuration Center operations.
• Strong knowledge of End-User Device Lifecycle Management (laptops, desktops, AV, smart devices).
• Working experience with Microsoft ecosystem and device management tools

Position Summary

The Configuration Center Operations Technician supports day to day operational activities related to the movement, preparation, tracking, and fulfillment of equipment and assets. This role works across multiple areas of the operation and is responsible for maintaining quality, accuracy, safety, and customer service standards. Success in this role is driven by reliability, attention to detail, accountability, adaptability, and a willingness to learn. Training is provided for required processes, systems, and job responsibilities.

Key Responsibilities

• Support operational activities involving receiving, inventory management, equipment preparation, asset handling, packaging, shipping, fulfillment, and related business processes.
• Utilize business systems, standard workplace technology, tools, and equipment to complete assigned work.
• Follow established procedures while maintaining quality, safety, inventory accuracy, and documentation requirements.
• Learn and perform responsibilities across multiple work areas while supporting changing business needs and team priorities.
• Collaborate with team members and business partners to meet operational objectives and customer expectations.

Qualifications

• Reliable, dependable, and self motivated.
• Strong attention to detail and organizational skills.
• Ability to learn new processes, systems, and responsibilities.
• Ability to work independently and as part of a team.
• Basic computer skills.
• Strong communication and problem solving abilities.
• Previous experience in operations, logistics, manufacturing, warehouse, shipping receiving, inventory management, retail, customer service, technical support, or similar environments is beneficial but not required.

Physical Requirements

• Ability to lift, move, and transport equipment up to 50 pounds.
• Ability to safely use basic hand tools and equipment as required.
• Ability to stand, walk, bend, reach, and perform physical tasks throughout the workday.
• Ability to work safely in operational, warehouse, and office environments.