Technical Engineer

DEIF; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

DEIF is seeking a Technical Engineer to join our USA service team in Wood Dale, IL. You will provide expert technical support across DEIF product families, conduct external training sessions, and assist with DEIF Academy operations. The role requires strong technical and communication skills and up to 40% travel.

You will partner with the USA sales team to tailor solutions, train customers, and troubleshoot complex systems in diesel, gas, and hybrid power generation environments.

Qualifications

• Bachelor's degree or higher in Ship Electrical Engineering, Electrical Engineering, or Automation.
• 3+ years of experience in power generation, automation, or control systems.
• Experience with SCADA, HMI, and PLC programming; Codesys is a plus.

Responsibilities

• Partner with the USA sales team by providing technical expertise to support product sales and training.
• Conduct training sessions at the DEIF Academy/training center in Florida and support academy operations.
• Assist design and integration of DEIF products into diesel, gas, and hybrid power generation systems.
• Conduct site visits for commissioning, installation, testing, troubleshooting, and customer training.
• Provide support via telephone, online, and other channels.
• Stay up-to-date with market and competitors to offer the best solutions.
• Act as a liaison between customers and DEIF Headquarters in Denmark for advanced troubleshooting.
• Represent DEIF at exhibitions, seminars, and on-site events.

Skills

SCADA

HMI

PLC programming

Codesys

Electrical schematics

Control logic

Technical training

Presentation skills

Customer service

English

Education

Bachelor's degree in Ship Electrical Engineering / Electrical Engineering / Automation

Job description

Do you have a proven track record in providing specialized technical support and services to key customers and internal stakeholders? Do you have experience in power generation, automation or control systems? Are you self-driven and goal-oriented team player, with a passion for technology, innovation and sustainability?

At DEIF, we are currently looking for a full-time Technical Engineer to join our USA service team. This newly created position will be based in our Wood Dale, IL office.

DEIF A/S is a worldwide leader in power efficiency, and we are on a journey to make a real difference in the world. We pursue an ambitious growth strategy and want to be a global trendsetter in power efficient products and solutions. We aim to be the go-to partner for efficient power management, renowned for our intelligent platforms and smart solutions.

About The Job

The Technical Engineer will report to the USA Service Manager and will be responsible for offering expert technical support and services across DEIF’s product families. Furthermore, this person will conduct external training sessions and assist with the operations of our DEIF Academy.

This role requires strong technical, communication and presentation skills, and the ability to travel frequently (up to 40% of the time).

Working Tasks and Responsibilities

• Partnering with the USA sales team by providing technical expertise and ultimately supporting product sales. This involves promotional materials, consulting on the right products and diagrams, delivering product training, and providing tailored control solutions.
• Conducting training sessions at our DEIF Academy/training center in Florida, and supporting efforts related to the smooth operation and growth of the academy.
• Assisting in the design and integration of DEIF products into diesel, gas, and hybrid power generation systems.
• Conducting site visits for commissioning, installation, testing, troubleshooting, and customer training.
• Offering helpful advice and solutions to customers through telephone, online, and other support channels.
• Staying up to date with the market, understanding competitor’s’ products, and analyzing the advantages and disadvantages of existing DEIF products in order to provide the best possible support/solutions.
• Acting as a point of contact between customers and DEIF Headquarters in Denmark for advanced troubleshooting.
• Providing product consultations in exhibitions, seminars, and on-site receptions.

What You’ll Bring

• Bachelor's degree or higher, with a major in Ship Electrical Engineering, Electrical Engineering, or Automation.
• 3+ years of experience in power generation, automation, or control systems.
• Experience with SCADA systems, HMI, and PLC programming. Codesys would be of great advantage.
• Understanding of generator controls, synchronization, load sharing, and protection systems.
• Proficiency in reading electrical schematics and control logic.
• Excellent presentation and communication skills.
• Fluent English as working language.
• Strong customer service skills and ability to liaise with multiple stakeholders at a global level.

At DEIF, we are Winning Together!

We promise you'll experience a culture based on values such as Ambitions, Perspective, and Respect, where we are Winning Together. We are a global company and work in many different locations – however, we are all united by a wish to make our customers and colleagues succeed. You'll experience a highly professional work environment where continuous learning, empowerment, and collaboration are essential.

We are in a continuous process of developing new intelligent products and solutions that can contribute to accelerating the green transition. Sustainability is central to our business, and we have recently been recognized as the EY Entrepreneur of The Year 2023, where we won the award in the ESG category.

Curious to learn more about the benefits of working at DEIF? Delve into the details by visiting our career page at https://career.deif.com.