Technical Engagement Lead (Software Engineer)

Elevate Digital; Charlotte (NC); On-site; USD 140,000 - 190,000; Full time

Job summary

Elevate Digital seeks a Senior Technical Engagement Lead to own the delivery lifecycle across multiple client engagements in Charlotte, NC. This role combines hands-on technical oversight with production deployment authority and direct client communication.

You will guide intake, ensure Jira hygiene, review code, and steer release management while maintaining high delivery quality in a multi-client environment.

Qualifications

• Minimum 7 years of software engineering experience with senior-level technical capability.
• Experience owning or governing production deployments in client or enterprise environments.
• Prior experience in an agency, consultancy, or multi-client services environment.
• Experience in a client-facing technical role — comfortable communicating delivery risk, timeline tradeoffs, and technical constraints to non-technical stakeholders.
• Strong organizational discipline with structured delivery workflows across complex engagements.
• Excellent communication skills across technical and non-technical audiences.

Responsibilities

• Own the full delivery lifecycle across multiple client engagements.
• Oversee intake filtering and Jira hygiene.
• Hands-on code reviews and production deployment authority.
• Direct client-facing communication on delivery status and risks.

Skills

Senior-level tech capability

Client-facing communication

Delivery lifecycle ownership

Multi-client delivery management

Production deployment governance

Jira intake handling

Tools

AEM

Contentful

Shopify

Adobe Commerce

Commercetools

GitHub Copilot

Cursor

Claude

CI/CD

Git

Code review

Testing frameworks

Job description

This is a direct hire position--NO C2C or sponsorship is available. (Please do NOT email if you are an employer.)

The Technica lEngagement Lead is a senior hands-on technical operator embedded across multiple client engagements at a time. This role owns the full delivery lifecycle — from intake filtering and Jira hygiene to hands-on code review, production deployment authority, and direct client-facing communication.

Qualifications

• Minimum 7 years of experience in software engineering, with demonstrated senior-level technical capability
• Direct experience owning or governing production deployments in client or enterprise environments
• Prior experience in an agency, consultancy, or multi-client services environment — with a demonstrated ability to manage multiple concurrent client engagements without sacrificing delivery quality
• Experience in a client-facing technical role — comfortable communicating delivery risk, timeline tradeoffs, and technical constraints to non-technical stakeholders
• Strong organizational discipline with a track record of maintaining structured delivery workflows across complex engagements
• Excellent communication skills across technical and non-technical audiences

Required Technical Skills (Non-Negotiable)

• Hands-on experience delivering scalable digital solutions using CMS and eCommerce platforms such as AEM, Contentful, Shopify, Adobe Commerce, or Commercetools
• Active working familiarity with AI-assisted development tools including Cursor, GitHub Copilot, Claude, or equivalent — with clear perspective on appropriate use, review standards, and risk boundaries
• Strong command of CI/CD pipelines, Git-based workflows, and release management practices
• Demonstrated ability to review and validate code quality across performance, security, testing, and documentation standards
• Experience with testing frameworks and quality gates in enterprise or agency delivery environments