Technical Enablement Architect

Jobs Paloaltonetworks; Texas; Hybrid; USD 192,000 - 264,000; Full time

Job summary

Palo Alto Networks is seeking a Technical Enablement Architect to serve as the SME for portfolios, partnering with PM, Eng, and GTM to translate complex tech into scalable readiness programs. You will accelerate field readiness, product adoption, and technical success across global teams.

This role suits a technical expert who enjoys solving complex problems and shaping how knowledge is transferred across the organization, enabling teams to position, architect, and deploy solutions effectively.

Qualifications

• 7+ years in customer-facing technical enablement or similar roles.
• Hands-on in designing or supporting enterprise security solutions.
• Strong presentation and facilitation skills for diverse audiences.
• Ability to translate complex tech into scalable learning programs.
• Proven credibility with technical practitioners and leaders.
• Experience creating training, certifications, or workshops.
• Familiarity with AI-powered learning platforms.
• Willingness to travel up to 30% annually.

Responsibilities

• Architect NetSec and SASE readiness strategy and enablement roadmap.
• Create role-based learning journeys: instructor-led, digital, labs, certifications, and AI-learning.
• Define proficiency standards and readiness metrics for new products.
• Lead readiness for major product launches with prerelease assets.
• Design certification frameworks, labs, and mastery programs.
• Deliver technical presentations and workshops as a trusted advisor.
• Use field feedback and metrics to improve readiness programs.

Skills

Network Security

SASE

Training design

Public speaking

AI tools

Technical enablement

Solution architecture

Tools

Demostack

Reprise

Job description

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting‑edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real‑world problems and ideating beside the best and the brightest, we invite you to join us!

Job Summary

Are you the person others turn to when they need to understand complex technologies, architect solutions, or explain the "why" behind a product strategy? As a Technical Enablement Architect at Palo Alto Networks, you will serve as the primary subject matter expert for our portfolios. Partnering closely with Product Management, Engineering, Technical Marketing, and GTM leadership, you will translate complex technologies into scalable programs that accelerate field readiness, product adoption, and technical success.

This role is ideal for a technical expert who enjoys solving complex problems and influencing technical outcomes at scale. You will help shape how technical knowledge is transferred across the organization, enabling teams worldwide to effectively position, architect, and deploy our solutions.

Key Responsibilities

• Architect and drive the NetSec and SASE readiness strategy and multi‑quarter enablement roadmap.
• Architect role‑based learning journeys, including instructor‑led training, digital learning, labs, simulations, certifications, and AI‑powered learning experiences.
• Define technical proficiency standards and readiness metrics for new products and technologies.
• Lead readiness planning for major product launches, ensuring learning assets and certifications are available prior to General Availability.
• Design certification frameworks, assessments, labs, and mastery programs that drive technical excellence.
• Deliver technical presentations and workshops while serving as a trusted advisor across the Network Security and SASE ecosystem.
• Use field feedback, performance metrics, and business outcomes to continuously improve readiness programs.

Qualifications

Required Qualifications

• 7+ years of experience in a customer‑facing, technical, or enablement‑focused role such as Systems Engineering, Solution Architecture, Professional Services, Technical Marketing with expertise in Network Security, SASE and/or SecOps technologies.
• Hands‑on experience designing, deploying, troubleshooting, or supporting enterprise security solutions.
• Strong presentation and facilitation skills, with experience delivering technical content to diverse audiences.
• Demonstrated ability to simplify complex technical concepts and translate them into scalable learning experiences, technical guidance, or best practices.
• Proven ability to build credibility and trusted relationships with technical practitioners, managers, and senior leaders.
• Experience creating or delivering technical training, enablement programs, certifications, workshops, or other knowledge‑sharing initiatives.
• Demonstrated proficiency with generative AI tools and AI‑powered learning, productivity, or enablement platforms.
• Ability to travel up to 30% annually

Preferred Qualifications

• Experience designing multi‑modal enablement programs: ILT, OLX, labs, simulations, and certifications.
• Experience leading certification development (JTA facilitation, IDW participation or leadership).
• Experience managing NPI‑driven content cycles across multiple formats.
• PCNSE, PCNSA, PCCSE, or equivalent
• Experience with Demostack, Reprise, or similar simulation tools.
• Background in Systems Engineering, MSSP, Professional Services, Customer Success or channel partner technical roles.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non‑sales roles) or base salary + commission target (for sales/com‑missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$192,000.00 - $264,000.00/yr

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.