Technical Enablement Architect

Palo Alto Networks, Inc.; Texas; Remote; USD 192,000 - 264,000; Full time

Job summary

Palo Alto Networks, Inc. is seeking a seasoned enablement leader to architect the NetSec and SASE readiness strategy and drive a multi-quarter enablement roadmap across global teams.

You will design learning journeys, certifications, labs, and AI-powered experiences, collaborating with field teams and executives to ensure successful product readiness and customer enablement. Travel up to 30% annually to support programs and field engagements.

Qualifications

• 7+ years in a customer-facing, technical, or enablement-focused role with expertise in Network Security, SASE and/or SecOps technologies.
• Hands-on experience designing, deploying, troubleshooting, or supporting enterprise security solutions.
• Strong presentation and facilitation skills delivering technical content to diverse audiences.
• Ability to translate complex concepts into scalable learning experiences and best practices.
• Proven credibility with technical practitioners, managers, and senior leaders.
• Experience creating or delivering technical training, enablement programs, certifications, workshops, or other knowledge-sharing initiatives.
• Proficiency with generative AI tools and AI-powered learning or enablement platforms.
• Ability to travel up to 30% annually

Responsibilities

• Architect and drive the NetSec and SASE readiness strategy and multi-quarter enablement roadmap.
• Architect role-based learning journeys including instructor-led training, digital learning, labs, simulations, certifications, and AI-powered experiences.
• Define technical proficiency standards and readiness metrics for new products and technologies.
• Lead readiness planning for major product launches with ready-to-use learning assets and certifications.
• Design certification frameworks, assessments, labs, and mastery programs.
• Deliver technical presentations and workshops serving as a trusted advisor across the Network Security and SASE ecosystem.
• Use feedback and metrics to continuously improve readiness programs.

Skills

Customer-facing role

Systems engineering

Solution architecture

Technical marketing

Network security

SASE

SecOps

Public speaking

Travel readiness

Tools

AI tools

Learning platforms

Job description

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

Are you the person others turn to when they need to understand complex technologies, architect solutions, or explain the "why" behind a product strategy?

Key Responsibilities

• Architect and drive the NetSec and SASE readiness strategy and multi-quarter enablement roadmap.
• Architect role-based learning journeys, including instructor-led training, digital learning, labs, simulations, certifications, and AI-powered learning experiences.
• Define technical proficiency standards and readiness metrics for new products and technologies.
• Lead readiness planning for major product launches, ensuring learning assets and certifications are available prior to General Availability.
• Design certification frameworks, assessments, labs, and mastery programs that drive technical excellence.
• Deliver technical presentations and workshops while serving as a trusted advisor across the Network Security and SASE ecosystem.
• Use field feedback, performance metrics, and business outcomes to continuously improve readiness programs.

Qualifications

Required Qualifications

• 7+ years of experience in a customer-facing, technical, or enablement-focused role such as Systems Engineering, Solution Architecture, Professional Services, Technical Marketing with expertise in Network Security, SASE and/or SecOps technologies.
• Hands-on experience designing, deploying, troubleshooting, or supporting enterprise security solutions.
• Strong presentation and facilitation skills, with experience delivering technical content to diverse audiences.
• Demonstrated ability to simplify complex technical concepts and translate them into scalable learning experiences, technical guidance, or best practices.
• Proven ability to build credibility and trusted relationships with technical practitioners, managers, and senior leaders.
• Experience creating or delivering technical training, enablement programs, certifications, workshops, or other knowledge-sharing initiatives.
• Demonstrated proficiency with generative AI tools and AI-powered learning, productivity, or enablement platforms.
• Ability to travel up to 30% annually

Preferred Qualifications

• Experience designing multi-modal enablement programs: ILT, OLX, labs, simulations, and certifications.
• Experience leading certification development (JTA facilitation, IDW participation or leadership).
• Experience managing NPI-driven content cycles across multiple formats.
• PCNSE, PCNSA, PCCSE, or equivalent
• Experience with Demostack, Reprise, or similar simulation tools.
• Background in Systems Engineering, MSSP, Professional Services, Customer Success or channel partner technical roles.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$192,000.00 - $264,000.00/yr

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.