Technical eLearning Designer for SaaS & AI Security - Remote

BigID; United States; On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Remote work

Global remote-first

Flexible PTO

Equity

Health insurance

Dental insurance

Vision insurance

Pet insurance

Learning & Development

401K

Parental leave

Job summary

BigID is hiring a Technical Content Developer to design, build, and maintain engaging eLearning content for the BigID University platform. You will work with product, enablement, and engineering teams to turn complex technical concepts into videos, courses, and interactive labs.

You will leverage modern AI tools to accelerate production and drive global adoption of BigID’s technology. The role requires 3–5+ years of technical training content experience and a passion for learning.

Qualifications

• 3–5+ years developing highly technical software training content or instructional design for enterprise B2B SaaS platforms.
• Foundational understanding of data structures, cloud platforms (AWS, Azure, GCP), data catalogs, or data security/privacy fundamentals (PII, GDPR).
• Experience with eLearning authoring tools (Evolve), LMS platforms, and digital media software (Camtasia, Synthesia).
• Degree in Education, Instructional Design, or a related technical discipline (equivalent professional experience also valued).

Responsibilities

• Content Creation: Design and produce new eLearning content, including videos, self-paced courses, exercise labs, and product demos.
• Content Maintenance: Regularly audit and update the existing learning library to reflect the latest product changes and upgrades.
• Certification Management: Help maintain and evolve BigID University’s certification programs to ensure rigorous, high-quality evaluation.
• AI Optimization: Leverage generative AI tools to automate brainstorming, drafting, scripting, and course creation.
• Quality Assurance: Ensure all training materials meet established standards for clarity, accuracy, and brand consistency.

Skills

Technical content development

Instructional design

Project management

Communication

Collaboration

Education

Education/Instructional Design degree

Tools

Evolve

LMS platforms

Camtasia

Synthesia

Job description

BigID is hiring a Technical Content Developer to design, build, and maintain engaging eLearning content for the BigID University platform. You will work with product, enablement, and engineering teams to turn complex technical concepts into videos, courses, and interactive labs.

You will leverage modern AI tools to accelerate production and drive global adoption of BigID’s technology. The role requires 3–5+ years of technical training content experience and a passion for learning.