Technical Documents & Data Developer

ECS; Norman (OK); On-site; USD 50,000 - 60,000; Full time

Job summary

Everforth ECS is seeking a Technical Documentation & Data Developer to work onsite at the USPS Maintenance and Technical Support Service Center in Norman, OK. The role involves researching, developing, publishing, and maintaining digital technical documentation libraries for maintenance procedures and hardware configurations.

Candidates must obtain a USPS Public Trust background clearance, be a US citizen or permanent resident, and travel up to 25% within the United States for duties related to

Qualifications

• Must have ability to obtain Public Trust Clearance.
• Familiar with System Engineering or Engineering Lifecycle Management.
• Proficient with MS Office or other productivity software suites.
• Working knowledge of technical and/or engineering documentation development with writing guidelines.

Responsibilities

• Research, develop, publish, and maintain digital Technical Documentation per guidelines.
• Draft and document maintenance procedures, assembly, subassembly, and component-level information.
• Troubleshoot workflows for mail processing equipment with minimal SME support.
• Identify inconsistencies in Maintenance Documentation Deliverables and corrective action via formal communications.

Skills

Public Trust Clearance

Systems Engineering

Technical writing

MS Office

Industrial equipment knowledge

Education

Associate degree in specialty area

Tools

Vasont

XMetaL

Adobe FrameMaker

ServiceNow

Job description

Technical Documentation & Data Developer

Everforth ECS is seeking a Technical Documentation & Data Developer to work onsite at the USPS Maintenance and Technical Support Service Center (MTSC) in Norman, OK. This role researches, develops, publishes, and maintains digital technical documentation libraries that outline maintenance processes and procedures, as well as machine, equipment and electro‑mechanical assemblies, subassemblies, and component‑level configuration information. This role also troubleshoots workflows for industrial/commercial mail processing and automation equipment, to include desktop or on‑location verification and on‑equipment validation tasks with little to no support.

Job Responsibilities

• Utilize engineering and OEM source documentation to research, develop, publish, and maintain Technical Documentation
• Develop, draft, outline and document maintenance procedures, assembly, subassembly, and component‑level configuration information
• Troubleshoot workflows for Industrial/Commercial Mail Processing Equipment to include desktop or on‑location verification and on‑equipment validation tasks with little to no support from Subject Matter Expert(s)
• Identify contractual noncompliance issues, informational inaccuracies, and documentation inconsistencies in Maintenance Documentation Deliverables such as technical and engineering source data and take corrective action via detailed correspondence for submittal to Customer’s Program Office
• Work as a member of a team that researches, develops, publishes, and maintains digital Technical Documentation, while adhering to prescribed schedules and budgets accordingly
• Travel within the United States up to 25% of the time to support or perform maintenance documentation related tasks and technical information collection

To be considered candidates must be able to obtain a USPS Public Trust background clearance. This requires US Citizenship or Permanent Resident Status (Green Card) and the ability to pass an in‑depth background check.

Required Skills

• Perform all TDD II job description duties with little to no supervision
• Must be able to obtain Public Trust Clearance
• Familiar with System Engineering or Engineering Lifecycle Management
• Proficient with MS Office or other productivity software suites
• Working knowledge of technical and/or engineering documentation development with a baseline level of writing proficiency or the ability to apply stylistic writing requirements based on a set of guidelines
• Possess technical training/education and general working level knowledge of industrial equipment systems (mechanical, electrical, electromechanical, software, and machine communications)
• Requires an associate degree in the area of specialty; considered for candidates with a combination of education, technical/military training, professional certifications, and work experience
• 2–4 years of experience in the field or in a related area

Desired Skills

• Familiar with graphics and photo editing software suites
• Familiar with Vasont
• Working knowledge of XML authoring tools such as XMetaL or Adobe FrameMaker
• Working knowledge of ServiceNow or other workflow management platforms
• Familiar with Agile Methodology practices including Scrum Master duties

This position requires working onsite at the USPS customer site in Norman, OK.

Salary Range: $50,000 - $60,000 annually

ECS Federal LLC is an equal opportunity employer and does not discriminate or allow discrimination on the basis of any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, or local jurisdiction law.