Technical Documentation Specialist {177136}

A-Line Staffing Solutions; Salem (OR); On-site; USD 55,000 - 75,000; Full time

Job summary

A-Line Staffing Solutions seeks a highly organized Technical Documentation Coordinator to provide documentation and administrative support to site leadership and the local management team, based in Salem, Oregon.

The role is responsible for preparing and maintaining process documentation, reports, procedures, presentations, databases, and supporting files, while coordinating reviews and ensuring updates are communicated across the organization.

Qualifications

• 3+ years of documentation or administrative support experience.
• Proficiency with Microsoft Office applications.
• Strong organizational and document-management skills.
• Excellent written and verbal communication skills.
• Ability to handle confidential information professionally.
• Ability to coordinate multiple documentation requests and priorities.

Responsibilities

• Documentation & Process Support: Prepare, organize, maintain, and update technical and process documentation.
• Documentation & Process Support: Serve as focal point for internal and external process-documentation meetings.
• Documentation & Process Support: Provide documentation support to Site Manager and leadership team.
• Documentation & Process Support: Generate and maintain supporting process files, records, and data.
• Documentation & Process Support: Review procedural updates and maintain standards.
• Documentation & Process Support: Maintain and archive official process documentation.
• Documentation & Process Support: Prepare correspondence, quotes, presentations, and other documentation.
• Documentation & Process Support: Help coordinate updates to processes and procedures.
• Meeting & Communication Coordination: Schedule reviews, meetings, site visits, and related activities.
• Meeting & Communication Coordination: Prepare documentation plans and itineraries.
• Meeting & Communication Coordination: Set up meetings and rooms.
• Meeting & Communication Coordination: Document meetings and maintain records.
• Meeting & Communication Coordination: Coordinate documentation requests.
• Meeting & Communication Coordination: Communicate professionally with stakeholders.
• Administrative & Site Support: Maintain databases, files, and documentation records.
• Administrative & Site Support: Support training documentation for employees.
• Administrative & Site Support: Standardize new-hire orientation documentation.
• Administrative & Site Support: Coordinate with Accounts Payable for documentation updates.
• Quality & Safety: Maintain accurate and current documentation.
• Quality & Safety: Follow document-control standards.
• Quality & Safety: Support site quality system and safety procedures.
• Quality & Safety: Maintain a safe working environment.

Skills

Documentation coordination

Attention to detail

Strong communication

Microsoft Word

Microsoft Excel

PowerPoint

Interpersonal skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

We are seeking a highly organized Technical Documentation Coordinator to provide documentation and administrative support to site leadership and the local management team.

This position is responsible for preparing and maintaining process documentation, reports, procedures, presentations, databases, and supporting files. The coordinator will also organize documentation reviews, capture meeting information, manage document requests, and help ensure process updates are accurately communicated and maintained.

The ideal candidate will have 3+ years of documentation or administrative support experience, strong Microsoft Office skills, excellent attention to detail, and the ability to communicate professionally with internal and external stakeholders.

Key Responsibilities

Documentation & Process Support

• Prepare, organize, maintain, and update technical and process documentation.
• Serve as a focal point for internal and external process-documentation meetings.
• Provide documentation support to the Site Manager and other members of the site leadership team.
• Generate and maintain supporting process files, records, and data.
• Review procedural updates and maintain established department documentation standards.
• Maintain and archive official process documentation.
• Assist with the preparation and distribution of process documents, presentations, manuals, procedures, and related materials.
• Prepare correspondence, quotes, presentations, and other documentation required by the local team.
• Help coordinate updates to processes and procedures.

Meeting & Communication Coordination

• Schedule documentation reviews, meetings, site visits, and related activities.
• Prepare documentation plans and itineraries.
• Set up meetings and meeting rooms.
• Document meetings and maintain associated records.
• Receive, record, screen, and coordinate technical documentation requests.
• Coordinate email, fax, and other procedural communications.
• Serve as an internal point of contact for documentation-related requests.
• Communicate professionally with internal personnel, external customers, and vendors.

Administrative & Site Support

• Maintain databases, files, and documentation records.
• Support training and orientation documentation for exempt and non-exempt employees as requested by site management.
• Assist with standardizing new-hire orientation documentation and processes.
• Support documentation related to travel reimbursement and other site processes.
• Coordinate with Accounts Payable and vendors to facilitate documentation updates within the applicable SRM system.
• Provide additional administrative and documentation support as required by site leadership.

Quality & Safety

• Maintain accurate, organized, and current documentation.
• Follow established document-control and departmental standards.
• Support the site's quality system by following applicable quality policies, manuals, procedures, and documentation requirements.
• Maintain a safe working environment and follow established safety procedures.

Required Qualifications

• High School Diploma or equivalent.
• 3+ years of experience providing technical documentation support, or an equivalent combination of education and relevant experience.
• Proficiency with Microsoft Office applications, including:
• Word
• Excel
• PowerPoint
• Experience preparing and maintaining professional documentation, spreadsheets, reports, and presentations.
• Strong organizational and document-management skills.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and ability to communicate effectively with employees, management, customers, and vendors.
• Ability to handle confidential information professionally.
• Strong attention to detail and accuracy.
• Ability to coordinate multiple documentation requests and priorities.
• Ability to work effectively with limited supervision.