Technical Delivery & Solutions Engineering Lead | iGaming & AI Platform

ENI-ONE.LTD; United States; On-site; USD 140,000 - 210,000; Full time

Job summary

ENI-ONE.LTD is seeking a hands-on Technical Delivery & Solutions Engineering Lead to own the end-to-end technical customer journey—from sales handover to integration, go-live and ongoing delivery. This leadership role blends technical delivery, solution engineering, and customer liaison in a fast-growing AI platform for iGaming.

You will lead a small Forward Deployed Engineering team, drive on-boarding, API integrations, and issue resolution, and partner with Product, R&D and Delivery to ensure

Qualifications

• 5 years in Solution Engineering, Technical Delivery, Implementation or Software Engineering.
• Experience leading or mentoring a small technical team.
• Hands-on experience with APIs, integrations, data flows and configuration/code changes.
• Strong customer-facing and technical communication skills.
• Experience in B2B SaaS, platforms or iGaming is a plus.
• Familiarity with AI/LLM products or AI agent platforms is a plus.

Responsibilities

• Lead and develop a small Forward Deployed Engineering team.
• Own technical onboarding, integrations and go-live.
• Act as the technical voice in pre-sales and customer discussions.
• Lead API, data integrations and agent configuration.
• Own escalations and resolve code/configuration issues hands-on.
• Design practical solutions and workarounds when needed.
• Partner with Product, R&D and Delivery to prioritise customer needs.
• Drive delivery processes, quality, testing and launch readiness.

Skills

APIs & Integrations

Team Leadership

Customer Facing

Hands-on Troubleshooting

Tools

Jira

Linear

Monday

Job description

A fast-growing AI platform for the iGaming industry is looking for a hands‑on Technical Delivery & Solutions Engineering Lead to own the technical customer journey from sales handover to integration, go-live and ongoing delivery.

This is a high‑ownership, client‑facing leadership role combining technical delivery, solution engineering, team leadership and hands‑on problem solving.

What you’ll do

• Lead and develop a small Forward Deployed Engineering team
• Own technical customer onboarding, integrations and go‑live
• Act as the technical voice in pre‑sales and customer discussions
• Lead API, help‑desk and data integrations and agent configuration
• Own technical escalations and resolve eligible code/configuration issues hands‑on
• Design practical solutions and workarounds when a ready‑made solution doesn’t exist
• Partner closely with Product, R&D and Delivery to prioritize customer needs
• Drive delivery processes, quality, testing and launch readiness

What you bring

• 5 years in Solution Engineering, Technical Delivery, Implementation or Software Engineering
• Experience leading or mentoring a small technical team
• Hands‑on experience with APIs, integrations, data flows and configuration/code changes
• Strong customer‑facing and technical communication skills
• Ability to balance customer urgency with engineering discipline
• Experience in B2B SaaS, platforms or iGaming — iGaming is a strong advantage
• Familiarity with AI/LLM products or AI agent platforms is a plus
• Comfortable with tools such as Jira, Linear or Monday