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NIVA Digital is seeking a Technical Delivery Manager to own end-to-end delivery of complex software programs for clients and internal stakeholders. You will bridge engineering and business, translating goals into executable plans, removing blockers, and ensuring on-time, on-budget, high-quality delivery.
This hands-on leadership role requires technical credibility to engage with architects and engineers while managing senior client relationships and steering multi-project portfolios across time
NIVA Digital uniquely combines delivery, deep technical expertise, and flexible engagement to tackle core business challenges. We help growing businesses accelerate software delivery, optimize cloud infrastructure, and scale operations through AI-enabled delivery pods.
We are looking for a Technical Delivery Manager to own the end-to-end delivery of complex software and technology programs for our clients and internal stakeholders. You will be the bridge between engineering teams and the business - translating goals into executable plans, keeping work moving, removing blockers, and making sure what we ship is on time, on budget, and of high quality.
This is a hands-on leadership role for someone who is technical enough to engage credibly with architects and engineers, and polished enough to manage senior client and executive relationships.
Own the planning, execution, and successful delivery of multiple concurrent technology projects or programs, from kickoff through go-live and hypercare.
Define scope, milestones, release plans, and success criteria with stakeholders; manage changes to scope through a clear change-control process.
Track and report on delivery health - schedule, budget, resourcing, quality, and risk - using clear metrics and dashboards.
Lead cross-functional teams (developers, QA, DevOps, architects, business analysts, designers), often across multiple time zones and including offshore or vendor partners.
Run or oversee Agile/Scrum ceremonies (sprint planning, stand-ups, reviews, retrospectives) and continuously improve team velocity and predictability.
Coach teams on delivery best practices and foster a culture of accountability, transparency, and continuous improvement.
Partner with solution architects and engineering leads on technical approach, estimates, dependencies, and trade-offs.
Understand and help steer work involving cloud platforms, APIs and integrations, CI/CD pipelines, and data/application migrations.
Ensure quality gates, testing strategy, security, and release-management practices are followed.
Serve as the primary point of contact for client and business stakeholders on delivery matters.
Lead steering committees and status reviews; communicate progress, risks, and decisions clearly to both technical and executive audiences.
Manage expectations, negotiate priorities, and escalates issues early with proposed solutions.
Proactively identify, track, and mitigate risks, issues, and dependencies (RAID management).
Manage project budgets, forecasts, and resource plans; track utilization and profitability where applicable.
Ensure delivery complies with internal governance, contractual commitments, and applicable regulatory or security requirements.
5+ years of experience in technical project, program, or delivery management for software or IT projects.
Proven track record delivering multiple complex projects simultaneously, with budgets and teams of meaningful size (e.g., 8-25+ people).
Strong working knowledge of the software development lifecycle and Agile methodologies (Scrum, Kanban, SAFe); comfortable running hybrid Agile/Waterfall where needed.
Solid technical foundation - able to discuss cloud, APIs, micro services, databases, and DevOps practices with engineers.
hands-on experience with delivery tools such as Jira, Confluence, Azure DevOps, Smart-sheet, or MS Project.
Excellent written and verbal communication, with experience presenting to senior leadership and clients.
Strong problem-solving, negotiation, and conflict-resolution skills.
Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field - or equivalent practical experience.
Authorization to work in the United States.
Certifications such as PMP, PgMP, CSM/PSM, SAFe (SA/RTE), or PMI-ACP.
Prior hands-on experience as a software engineer, QA, or business analyst.
Experience in a client-facing consulting, professional services, or systems-integrator environment.
Domain experience in [industry - e.g., healthcare, financial services, telecom, energy, or state & local government].