Technical Delivery Director

Capgemini; New York (NY); On-site; USD 160,000 - 200,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision

Retirement savings plans

Life and disability insurance

Employee assistance programs

Job summary

Capgemini is seeking an experienced Technical Delivery Director to lead a portfolio of Digital Experience, Marketing Technology, Customer Engagement, and Advisor Enablement initiatives for a major Financial Services client. This leadership role drives end-to-end delivery across programs, optimizing value realization and stakeholder satisfaction.

The base compensation range in the posted location is $160,000 - $200,000 per year.

Qualifications

• 15+ years of experience leading technology delivery, program management, or portfolio delivery initiatives.
• Proven experience leading large-scale enterprise transformation programs.
• Strong experience managing executive stakeholders and complex delivery organizations.
• Experience with Agile delivery methodologies and large distributed teams.
• Experience delivering digital platform, customer experience, web, mobile, portal, or customer engagement solutions.
• Strong understanding of cloud technologies, APIs, integrations, and modern application architectures.

Responsibilities

• Lead large-scale digital transformation, customer experience, and marketing technology initiatives.
• Manage multiple programs, budgets, risks, dependencies, and delivery teams.
• Partner with business and technology executives to align delivery outcomes with strategic objectives.
• Drive Agile delivery practices, governance, quality, and operational excellence.
• Lead cross-functional global teams including architects, engineers, delivery managers, and business stakeholders.
• Oversee cloud, integration, digital platform, and customer engagement initiatives.
• Ensure predictable delivery, financial management, and portfolio performance.
• Foster a culture of accountability, innovation, collaboration, and continuous improvement.

Skills

Leadership

Executive stakeholder management

Agile delivery

Delivery governance

Communication

Cross-functional leadership

Tools

AWS

SAFe

PMP

Scrum

Adobe

Salesforce

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.

About The Role

Capgemini is seeking an experienced Technical Delivery Director to lead a portfolio of Digital Experience, Marketing Technology, Customer Engagement, and Advisor Enablement initiatives for a major Financial Services client.

This leadership role is responsible for driving end-to-end delivery across multiple programs, ensuring delivery excellence, stakeholder satisfaction, operational efficiency, and business value realization. The ideal candidate will combine strong technical delivery leadership with experience supporting digital customer experience, marketing technology, cloud, and customer engagement platforms.

This position does not offer visa sponsorship now or in the future. Candidates must have current, unrestricted authorization to work in the United States permanently.

Responsibilities

• Lead large-scale digital transformation, customer experience, and marketing technology initiatives
• Manage multiple programs, budgets, risks, dependencies, and delivery teams
• Partner with business and technology executives to align delivery outcomes with strategic objectives
• Drive Agile delivery practices, governance, quality, and operational excellence
• Lead cross-functional global teams including architects, engineers, delivery managers, and business stakeholders
• Oversee cloud, integration, digital platform, and customer engagement initiatives
• Ensure predictable delivery, financial management, and portfolio performance
• Foster a culture of accountability, innovation, collaboration, and continuous improvement

Required Qualifications

• 15+ years of experience leading technology delivery, program management, or portfolio delivery initiatives
• Proven experience leading large-scale enterprise transformation programs
• Strong experience managing executive stakeholders and complex delivery organizations
• Experience with Agile delivery methodologies and large distributed teams
• Experience delivering digital platform, customer experience, web, mobile, portal, or customer engagement solutions
• Strong understanding of cloud technologies, APIs, integrations, and modern application architectures
• Experience managing delivery governance, budgets, forecasting, resource planning, and risk management
• Excellent communication, presentation, and leadership skills

Preferred Qualifications

• Experience supporting Marketing Technology (MarTech), Digital Experience, Personalization, Customer Engagement, or Advisor Enablement initiatives
• Experience with platforms such as Adobe Experience Cloud, AEM, Salesforce Marketing Cloud, Hearsay, or similar technologies
• Experience within Financial Services, Insurance, Wealth Management, Banking, or other regulated industries
• AWS, SAFe, PMP, Scrum, Adobe, or Salesforce certifications are a plus

What We Are Looking For

We are seeking a strong delivery leader who understands how to successfully execute digital and customer engagement initiatives at enterprise scale. Direct experience with MarTech platforms is preferred; however, candidates who have successfully delivered and governed digital transformation programs involving customer experience, marketing technology, cloud, and engagement platforms are also encouraged to apply.

The base compensation range for this role in the posted location is: $160,000 - $200,000/ yearly.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees.

In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice:

Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end‑to‑end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.