Technical Courseware Developer

HPE Aruba Networking; San Jose (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health & wellbeing benefits

Professional development programs

Inclusive culture

Job summary

Hewlett Packard Enterprise is seeking an experienced Learning & Development specialist to design and deliver customer-focused technical courseware for HPE Networking products. You will translate complex networking concepts into accessible content and collaborate with product managers and engineers to ensure accuracy.

The role emphasizes hands-on product familiarity, adherence to content standards, and leveraging AI tools to enhance productivity in a fast-paced Agile environment.

Qualifications

• 5+ years creating technical documentation, courseware, or customer education content.
• Bachelor's degree in Technical Writing, English, Computer Science, or related field, or equivalent networking certifications/experience.
• Strong technical writing skills to produce accurate, user-friendly content.

Responsibilities

• Design, develop, deliver, and maintain customer-facing training content.
• Create comprehensive materials: concepts, tasks, guides, illustrations, video scripts, modules, and in-product docs.
• Develop content for HPE Networking cloud services, automation, and networking solutions.

Skills

Technical writing

Courseware development

Communication

Stakeholder collaboration

Education

Bachelor's in Technical Writing / English / CS / equivalent networking certs

Tools

XML

Markdown

Content management systems

Courseware authoring tools

JIRA

PowerPoint

Job description

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

What You’ll Do

• Design, develop, deliver, and maintain customer-facing, best-in-class technical courseware and learning content.
• Create comprehensive training materials, including concepts, tasks, installation guides, illustrations, video scripts, course modules, and in-product documentation.
• Develop customer-focused learning content for HPE Networking cloud services, automation, and networking solutions.
• Translate complex networking and software technologies into easy-to-understand educational content.
• Collaborate with product managers, engineers, and subject matter experts to gather requirements and validate technical accuracy.
• Analyze product specifications and recommend the most effective learning approach.
• Gain hands‑on experience with HPE networking products to understand customer workflows and learning needs.
• Follow established content development standards, style guides, and documentation processes.
• Lead or contribute to courseware development projects while working in a collaborative Agile environment.
• Utilize AI‑powered tools to improve content creation efficiency while maintaining high‑quality deliverables.

What You Need to Bring

• 5+ years of experience creating technical documentation, courseware, or customer education content.
• Bachelor's degree in Technical Writing, English, Computer Science, or a related field, or equivalent networking certifications/experience.
• Strong technical writing skills with the ability to produce accurate, high‑quality, user‑friendly content.
• Good understanding of cloud computing, networking, automation, data centers, security, and enterprise software technologies.
• Hands‑on experience with networking technologies, including:
• Routing & Switching
• Network Security
• Network Automation
• Virtual Machines
• Containers
• Cloud Services
• Ability to independently research and simplify complex technical concepts.
• Experience with XML, Markdown, content management systems, and courseware authoring tools.
• Strong analytical, problem‑solving, communication, and stakeholder collaboration skills.
• Experience leveraging AI tools for content creation and productivity.
• Self‑driven mindset with the ability to thrive in a fast‑paced technical environment.

Preferred Skills

• Proficiency in Markdown and Microsoft PowerPoint for technical content creation.
• Experience working with Agile methodologies and tools such as JIRA.
• Familiarity with HPE Aruba Networking and/or HPE Juniper Networking products.
• Industry‑recognized networking certifications (e.g., Aruba, Juniper, Cisco, or equivalent).
• Experience leading technical content or courseware development initiatives.

What We Can Offer You

Health & Wellbeing

• We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

• We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

• We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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Job

Learning & Development

Job Level

Specialist

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.