Technical Coordinator

CBRE Group, Inc.; Lancaster (SC); On-site; USD 42,000 - 62,000; Full time

Job summary

CBRE Local is seeking a Technical Coordinator to process incoming and outgoing mail and support facility operations at the Lancaster area location. You will create and assign work orders to technicians and vendors, maintain records, and assist with inspections and training.

The role emphasizes customer service, problem solving, reporting, and cost control through accurate invoicing. A high school diploma and at least two years of related experience are required, along with basic Microsoft Office

Qualifications

• High school diploma or GED required.
• Minimum of 2 years of related experience or training.
• Ability to interpret instructions and ask clarifying questions.
• Strong communication with clients and colleagues.
• Basic knowledge of Microsoft Office products (Word, Outlook).

Responsibilities

• Respond to client inquiries and concerns; delivering timely, quality service and follow up.
• Create and assign work orders to multiple technicians, subcontractors and vendors.
• Support problem solving.
• Provide reports on open and closed work orders and check the status with the appropriate technician or vendor.
• Maintain records including work orders, proposals, and department information.
• Create vendor files and ensure accuracy of completed paperwork submitted.
• Induct vendors on work order and billing procedures.
• Process invoices and ensure accurate cost center coding.
• Assist with the facility campus inspections.
• Assist with process and procedure training.

Education

High school diploma or GED

Tools

Microsoft Office

Word

Outlook

Job description

Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About the Role:

As a CBRE Technical Coordinator, you will be responsible for processing incoming and outgoing mail.

What You’ll Do:

• Respond to client inquires and concerns; ensuring customer satisfaction by delivering timely and quality service and follow up.


• Create and assign work orders to multiple technicians, subcontractors and vendors.


• Support problem solving.


• Provide reports on open and closed work orders and check the status with the appropriate technician or vendor.


• Maintain records including work orders, proposals, and department information.


• Create vendor files and ensure accuracy of completed paperwork submitted.


• Induct vendors on work order and billing procedures.


• Process invoices and ensure accurate cost center coding.


• Assist with the facility campus inspections.


• Assist with process and procedure training.

What You’ll Need:

• Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.


• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


• High school diploma or general education degree (GED) required. Minimum of 2 two years of related experience and/or training.


• Ability to comprehend and interpret instructions, short correspondence, and memos and confidence to ask clarifying questions to ensure understanding.


• Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.


• Ability to effectively present information to an internal department/ colleagues.


• Comfortable meeting and engaging with new people.


• Warm and engaging demeanor.


• Basic analytical skills and understanding of financial terms and principles.


• Capability of understanding and following general instructions and ability to solve problems.


• Basic knowledge of Microsoft Office products. Examples include Word and Outlook.


• Physical requirements include stooping, standing, walking, climbing stairs and ladders and the ability to lift and carry heavy loads of 40 lbs. or more.


• Decision making ability with a general understanding of procedures and company policies to achieve goals and deadlines.


• Organizational skills with an inquisitive mindset.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.