Technical Coordinator

The Salvation Army USA Western Territory; Coeur d'Alene (ID); On-site; USD 50,000 - 64,000; Full time

Job summary

The Salvation Army USA Western Territory seeks a Theater Technician to implement the technical vision of the Corps Officers and Theater & Events Manager at the Kroc Center. You will provide production expertise for clients and support all aspects of the corps' mission with a service mindset.

You will maintain the lighting plot, supervise staff, train others, and ensure safety and reliability of all theatre systems during events and rentals.

Qualifications

• Minimum five years combined experience in the theatre production field.
• Minimum five years experience in customer service.
• Knowledge of theatre Box Office best practices with experience in ticketing databases.

Responsibilities

• Maintain house lighting plot and default programming for equipment.
• Assist the Center Director and Theater & Events Manager with marketing, promotions, equipment maintenance, internal and external productions and other duties as needed.
• Serve as theater technician for evening and weekend rentals and facility usage as scheduled.
• Supervise staff and volunteers during a variety of facility uses.
• Exhibit proficiency in Theater audio/video/lighting/rigging systems, recording systems, portable A/V systems, fitness A/V systems and house technical systems.
• Maintain audio networking systems as well as theater equipment.
• Serve as backup to the Box Office Manager and staff.
• Train and educate Kroc staff on AV systems.
• Train and educate Theater Technicians to develop their skills on the Kroc Theater's equipment, including light board, sound board, rigging systems, and internal network.
• Oversee theater equipment inventory, maintaining the integrity of the systems for safety and functionality.
• Oversee the theater technician's "look and feel" of the Kroc Theater.

Skills

Theatre production

Customer service

Communication

Organizational skills

Tools

Ticketing databases

Box Office software

Job description

Description

Position Summary

The purpose of this position is to implement the technical vision of the Corps Officers and Theater & Events Manager, meetings at the Kroc as well as provide production expertise for clients in the Kroc Theater. This person must be able to work alongside a dynamic team, with a servant's heart, excel in communication, organizational, multi-tasking, and customer service skills. Successful candidates will embrace the vision to encourage, equip and engage members of our community and will support all aspects of the corps vision as developed and collaborated upon with the Corps Officers.

Duties and Responsibilities

• Maintain house lighting plot and default programming for equipment.
• Assist the Center Director and Theater & Events Manager with marketing, promotions, equipment maintenance, internal and external productions and other duties as needed.
• Serve as theater technician for evening and weekend rentals and facility usage as scheduled.
• Supervise staff and volunteers during a variety of facility uses.
• Exhibit proficiency in Theater audio/video/lighting/rigging systems, recording systems, portable A/V systems, fitness A/V systems and house technical systems.
• Maintain audio networking systems as well as theater equipment.
• Serve as backup to the Box Office Manager and staff.
• Train and educate Kroc staff on AV systems.
• Train and educate Theater Technicians to develop their skills on the Kroc Theater's equipment, including light board, sound board, rigging systems, and internal network.
• Oversee theater equipment inventory, maintaining the integrity of the systems for safety and functionality.
• Oversee the theater technician's "look and feel" of the Kroc Theater.

General Qualifications and Proficiencies

• At least five years combined experience in the theatre production field.
• At least five years experience in customer service.
• Knowledge of theatre Box Office best practices with experience in ticketing databases.
• Ability to understand, embrace, and communicate The Salvation Army Kroc Center's unique mission and character.
• Have excellent communication, organizational, customer service skills.
• Other requisite characteristics: relates well in one-on-one and group situations, self-starter, creative, leader, team-oriented, innovative, honest, responsive, servant attitude, vision, drive, adaptable, and ability to follow through.

Physical Requirements

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push and pull objects and reach overhead.
• Ability to lift up to 60 lbs.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

Equal Employment Opportunity: Minorities/Women/Disabled/Protected Veterans.

Qualifications

• Knowledge of theatre Box Office best practices with experience in ticketing databases. (required)
• At least five years experience in customer service. (required)
• At least five years combined experience in the theatre production field. (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.