Technical Consultant ll

Liberty Mutual Insurance; Des Moines (IA); On-site; USD 70,000 - 90,000; Full time

Job summary

Liberty Mutual Insurance is looking for a consultant specialized in risk management within Iowa. The role involves providing expert consultative services, conducting on-site evaluations, and collaborating on risk control strategies. Candidates should have advanced knowledge and at least 8 years of experience, with a bachelor's degree in a relevant field.

Strong communication skills and the ability to foster relationships with clients are essential. Travel is required, and expertise in construction is desirable. Liberty Mutual promotes equality and diversity in the workplace.

Qualifications

• 8+ years of consulting experience in risk control or safety/health field.
• Experience in service planning and delivery, risk assessment and analysis.
• Working towards an advanced degree or professional certification in CSP, ARM, CRM, etc.

Responsibilities

• Provide expert consultative services in risk management.
• Conduct on-site evaluations and create service plans.
• Monitor and assess quality of risk control services.
• Participate in business acquisition and retention.

Skills

Consultative services expertise

Risk assessment

Communication skills

Microsoft Office proficiency

Education

Bachelor's degree in math, engineering or related field

Job description

Description

Provides highly complex consultative services to an assigned group of customers within a specialty segment or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Enhances the Company\'s leadership position in the safety field through speaking engagements at conferences and developing key relationships.

Responsibilities

• Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory.
• Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer\'s source of risk, loss and/or costs.
• At the Regional/Division level, provides expert technical support to other risk control employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of risk control services provided by less experienced consultants.
• Provides coaching, mentoring and training to enhance their development and effectiveness.
• Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of risk control consulting services.
• Participates in actively acquiring and retaining profitable business. Identifies new business opportunities for LP services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy.
• Enhances Liberty Mutual\’s leadership position in the safety field and increases brand awareness through speaking engagements at conferences and developing a network of contacts
• Construction expertise is highly desirable

Qualifications

• Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement.
• Fully effective interpersonal, writing and other communication skills required to develop and maintain relationships with customers, peers, and industry contacts.
• Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite.
• The knowledge, skills and other capabilities required are typically acquired through a bachelor degree with coursework in math, engineering or related areas (or equivalent) and at least 8 years of directly related consulting experience in risk control or progressive safety/health field.
• Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE.
• Position requires regular travel.

EEO Statement: Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran\'s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.