Technical Consultant, Commercial

United States Digital Space LLC; United States; Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible PTO

Home-office equipment

Health and wellness stipend

Travel budget

Weekly coffee stipend

One Medical membership

401(k) with employer match

Parental leave

Pet insurance

Job summary

United States Digital Space LLC is seeking Technical Consultants to lead partnerships with commercial customers, bridging customers and internal teams to design scalable financial solutions and ERP integrations.

You’ll work with Customer Activation, Account Management, Product, Design and Engineering to shape implementations, document requirements, and drive value through robust accounting features across the platform.

Qualifications

• Bachelor's degree in computer science, engineering, finance, business or a related field.
• 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role.
• Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows.
• Comfort with APIs, integration logic, and system architecture explained to non-technical stakeholders.
• Strong communication skills to translate technical concepts into business value and guide scalable approaches.

Responsibilities

• Act as a technical advisor to customers and internal teams on integrations and configurations.
• Assess customer requirements and propose scalable ERP/API solutions.
• Collaborate with onboarding and implementation leads to support technical workstreams.
• Work with customers to troubleshoot integration blockers and propose effective product implementations.
• Define the customer’s success criteria from onboarding through activation and expansion.

Skills

Technical consulting

ERP familiarity

API integrations

Cross-functional collaboration

Communication skills

Education

Bachelor's degree in CS, Engineering, Finance, Business

Tools

NetSuite

Sage Intacct

Microsoft Dynamics

Oracle Fusion

Job description

About RampRamp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At the company, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median the company customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without the company. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, the company is the place to do it.

About the Role Technical Consultants are on the frontlines working to establish partnerships with the company customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that the company continues to scale with their needs.

You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through the company and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve the company to better serve our customers at scale and offer increasingly higher value to the customers.

You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of the company’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.

This role is focused on Commercial customers, supporting high-growth companies with standardized financial workflows, core ERP integrations, and repeatable implementation patterns that drive fast time-to-value.

What You'll Do Act as a technical advisor to customers and the company’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design.

• Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations

• Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success

• Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options

• Participate in technical discovery to understand customer systems and workflows, and recommend best-fit the company architecture. This includes when and how to use the company’s API

• Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs

• Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly

• Contribute to internal documentation and tooling that scales the company’s ability to support integration use cases across a growing customer base

• Influence the company’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams

What You Need Bachelor's degree in computer science, engineering, finance, business, or a related field.

• 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment

• Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows

• Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders

• Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities

• Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering

• Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership

• Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale the company’s upmarket motion

Benefits available to all full-time the company employees (Global)

• Flexible PTO

• Centralized home-office equipment ordering

• Health and wellness stipend

• Budget for intra-office travel

• Weekly coffee stipend

United States 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents

• One Medical annual membership

• 401(k), including employer match on contributions made while employed by the company

• Fertility HRA (up to $10,000 per year)

• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay

• Pet insurance

• In-office perks: lunch, snacks, drinks, and more

• Relocation expense coverage to NYC or SF (if needed)

Canada Group medical, dental, and vision coverage through Sun Life

• Life, AD&D, and disability coverage

• Fertility drug coverage (up to $4,000 lifetime)

• Group Retirement Plan with employer match (RRSP + DPSP)

• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay

• Employee Assistance Program and virtual care through Lumino Health

United Kingdom Private medical insurance through Freedom Elite

• Virtual GP and at-home care via eMed x Livi

• Workplace pension through Penfold, with salary sacrifice option

• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay