Technical Consultant

WorkWave; United States; Remote; USD 65,000 - 95,000; Full time

Benefits offered by this job

25 days holiday + 5 flexible days off

Remote-first Global Work Community

Global Wellbeing Program

Job summary

WorkWave, a remote-first global company, seeks a Technical Consultant to drive customer data migrations and system implementations. You will collaborate with clients and internal teams to move data onto our platform, configure new environments, and ensure projects stay on time and on budget.

You’ll write and troubleshoot SQL, work with REST/SOAP APIs, and migrate databases to Azure while maintaining security and documentation.

Qualifications

• 1–3 years of relevant technical consulting or data engineering experience preferred.
• Experience writing and troubleshooting SQL (ideally Microsoft SQL Server / T-SQL).
• Basic knowledge of REST/SOAP APIs and tools like Postman.
• Basic knowledge of IIS.
• Comfortable communicating with customers on technical requirements.
• Bachelor’s degree in IT, Computer Science, or a related field or equivalent work experience.
• Able to work independently and manage your own workload.

Responsibilities

• Migrate customer data from legacy systems onto our platform, including writing and troubleshooting scripts.
• Write and run SQL queries to extract, transform, and validate customer data.
• Stand up and configure new customer systems/environments as part of implementation.
• Migrate databases to our Azure cloud platform.
• Communicate directly with customers on requirements, timelines, and expectations.
• Work with Project Managers and Implementation teams to flag risks and keep delivery on track.
• Maintain up-to-date knowledge of our products, tools, and migration methodologies.
• Keep activity reports and project documentation up to date within agreed SLAs.
• Follow company security policies - protecting customer data and reporting any issues.

Skills

SQL queries

REST/SOAP APIs

Customer communication

Independent work

Education

Bachelor’s degree in IT/CS or related field

Tools

Microsoft SQL Server / T-SQL

Postman

IIS

Azure

Job description

We’re looking for a Technical Consultant to help deliver customer data migrations and system implementations. You’ll work directly with clients and internal implementation teams to convert customer data onto our platform, stand up new customer systems and work on internal technical projects - all while keeping projects on time, on budget, and running smoothly.

WHAT YOU’LL DO:

• Migrate customer data from legacy/source systems onto our platform, including writing and troubleshooting custom scripts where needed
• Write and run SQL queries to extract, transform, and validate customer data
• Stand up and configure new customer systems/environments as part of implementation
• Migrate databases to our Azure cloud platform
• Communicate directly with customers on requirements, timelines, and expectations
• Work with Project Managers and Implementation teams to flag risks and keep delivery on track
• Maintain up-to-date knowledge of our products, tools, and migration methodologies
• Keep activity reports and project documentation up to date within agreed SLAs
• Follow company security policies - protecting customer data and reporting any issues

WHAT YOU’LL BRING:

• 1–3 years of relevant technical consulting or data engineering experience preferred
• Experience writing and troubleshooting SQL (ideally Microsoft SQL Server / T-SQL - stored procedures, functions, triggers, indexes)
• Basic knowledge of REST/SOAP APIs and tools like Postman
• Basic knowledge of IIS
• Comfortable communicating with customers on technical requirements
• Bachelor’s degree in IT, Computer Science, or a related field or equivalent work experience
• Able to work independently and manage your own workload

WHAT WOULD ALSO BE AWESOME:

• Experience with an ETL toolset (e.g. SSIS)
• Experience with other RDBMS platforms (Oracle, MySQL, Postgres)
• Experience with BI Tools (PowerBI, Sigma, Izenda)
• Familiarity with EDI/integration platforms (e.g. Boomi)
• Advanced Excel/data manipulation skills

£40,000 - £45,000 a year

Please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.

WHAT YOU SHOULD KNOW ABOUT US:

• We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers
• We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses
• We openly accept others as they are and build strong partnerships based on trust
• Teamwork and collaboration is key to help our colleagues and customers solve their challenges
• Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us!

LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT:

• Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority.

A GLOBAL COMPANY WITH A LOCAL PRESENCE:

• We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment.
• Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming.
• We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community.
• Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other.

RELAX, WE’VE GOT YOU COVERED:

• Employees can expect a robust benefits package, including 25 days holiday plus an additional 5 days of flexible time off

AND BEYOND…

• Comprehensive financial protection - critical illness cover, income protection, death in service cover and pension contribution
• Wellbeing benefits - Global Wellbeing Program, access to a private GP service, discounted healthcare and paid for counseling sessions
• Enhanced maternity, paternity and adoption leave and pay
• Retail discounts and technology benefits
• Paid time off for volunteering

GROW WITH US:

• We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth
• Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!
• Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year

JOIN OUR WINNING TEAM!

• 10 Time winner of Best Place to Work in New Jersey by NJBiz!
• WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine
• Recently named one of The Software Report’s 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!)

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles!

WorkWave supports salary transparency, however please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.