Technical Consultant

Iron Mountain; Harrisburg (Dauphin County); Remote; USD 73,000 - 92,000; Full time

Job summary

Iron Mountain is seeking a skilled Technical Consultant to lead efforts in Intelligent Document Processing and AI-driven automation. In this role, you will design scalable document workflows, collaborate with clients, and implement solutions to enhance business efficiencies. This position requires expert knowledge in AI technologies and offers an engaging environment for professional growth, balanced by a client-focused approach.

Qualifications

• Experience in deploying document-centric AI solutions.
• Ability to integrate automation solutions with enterprise systems.
• Excellent communication skills for client interactions.

Responsibilities

• Design and implement IDP solutions using AI/ML technologies.
• Collaborate with clients to gather requirements and define roadmaps.
• Lead workshops on document automation and lifecycle optimization.

Skills

JavaScript

C#

Python

SQL

Angular

React

Education

Bachelor's Degree or Master's Degree in Computer Science

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Technical Consultant

We are looking for a skilled and motivated Technical Consultant with a strong focus on Intelligent Document Processing (IDP) and AI-driven automation to join our consulting team. You will work on cutting-edge projects involving document intelligence, enterprise content management, and business process automation. This role is ideal for someone with hands-on development experience in deploying document-centric AI solutions and integrating them into enterprise ecosystems.

As a core member of our delivery team, you will be responsible for implementing and customizing intelligent document workflows using technologies such as OCR, machine learning, NLP, and AI-powered data extraction. You will help clients streamline document lifecycles by designing scalable, automated solutions and enabling seamless integration with ECMs, ERPs, CRMs, and BPM platforms. This is a Client-Facing Consulting role. You will collaborate directly with clients to gather requirements, define technical roadmaps, and deliver best-fit solutions.

Key Responsibilities:

• Design and implement IDP solutions using AI/ML models for classification, extraction, and validation of unstructured and semi-structured documents.

• Integrate intelligent automation solutions with enterprise systems (e.g., SAP, Salesforce, SharePoint, ServiceNow).

• Collaborate with clients to understand business needs and translate them into scalable, AI-enabled technical architectures.

• Present solution designs and technical options clearly to both technical teams and business stakeholders.

• Lead workshops and client discussions on document automation, governance, compliance, and lifecycle optimization.

• Apply AI/ML techniques to enhance accuracy and decision-making within document workflows.

• Integrate OCR and natural language processing (NLP) components to enhance unstructured document understanding

• Implement machine learning models for document classification, entity recognition, and workflow decisioning

• Apply document AI platforms (e.g., Azure AI Document Intelligence, GCP Document AI, Tesseract) in production settings

• Provide post-deployment guidance and optimization recommendations to maximize ROI.

• Write and maintain scripts and connectors using C#, .NET, Python, JavaScript, and SQL

• Design secure and scalable integration layers with platforms such as Microsoft 365, SharePoint, SAP, and Workday

Ideal Candidate Profile:

• Proficiency in 2 or more of the following: JavaScript / Angular / React, C# / .NET, Python, SQL

• Demonstrated ability to work independently and drive solutions with minimal oversight

• Excellent communication skills, able to interface directly with clients and internal teams

• Enjoys hacking, problem-solving, and finding creative workarounds to complex issues

• Thrives in solving tough automation challenges and simplifying complexity

• Willing and able to travel up to 50%+ to support client engagements and implementations

• Bachelor's Degree of Master's Degree in Computer Science or other Technology discipline

#Li-Remote

Reasonably expected salary range: $73,400.00 - $91,800.00

Category: Sales

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0089242